Technical Support Analyst
Quantum World Technologies Inc.
Job Description
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
IT Support or Technical Support
Location : Bellevue WA
Job Type: Full-Time Position
Job Summary
We are looking for an IT Support professional to provide technical assistance to end users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.
Responsibilities
- Provide L1/L2 technical support to users through phone, email, chat, and tickets.
- Troubleshoot Windows desktops, laptops, printers, and other IT devices.
- Support Microsoft Office 365, Outlook, Teams, and other business applications.
- Escalate complex technical issues to appropriate support teams.
- Maintain knowledge articles and technical documentation.
- Follow IT security, support, and company procedures.
Required Skills
- 2+ years of experience in IT Support / Technical Support / Service Desk. xhyhwjd
- Strong knowledge of Windows 10/11.
- Experience with Office 365 / Microsoft 365.
- Good communication and problem-solving skills.
Vacancy posted 5 days ago
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