Customer Success Specialist
Muck Rack
Muck Rack is seeking a Pooled Customer Success Manager to drive onboarding, renewals, and risk mitigation for a shared SMB book. You’ll handle high-volume cases, leverage Salesforce, and coordinate with cross-functional teams to ensure customer value and retention. The role is fully distributed in the United States, with a focus on scalable processes and measurable success metrics across the customer lifecycle. #J-18808-Ljbffr
Vacancy posted 17 hours ago
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