Aftermarket Inside Account Manager

$29.35 - $58.7 per hour

Agilent

Agilent's Service & Support Division seeks an Inside Account Manager for the Northeast Region to drive aftermarket service sales and manage contract renewals. The role combines outbound service sales activities with renewal specialist responsibilities to grow recurring revenue and expand the installed customer base.

Responsibilities

Sell Agilent's CrossLab services portfolio to new and existing customers via telephone, email, and digital channels
Qualify leads, manage sales funnel, and identify upsell and cross-sell opportunities in assigned territory
Own full lifecycle of service contract renewals, from opportunity review through negotiation and booking
Proactively manage renewal pipeline, track at-risk accounts, and prevent coverage lapses and customer churn
Collaborate with Consultative Account Managers, field staff, and Contract Administration to retain and grow customers

Requirements

Bachelor's degree or equivalent education
2+ years inside sales experience; aftermarket or service contract sales preferred
Strong knowledge of laboratory instrumentation and maintenance requirements
Familiarity with Agilent's CrossLab service portfolio and value proposition
Proficiency with Salesforce CRM, Qlik, and SalesLoft platforms
Proven track record meeting or exceeding sales and renewal quotas

Compensation: $29.35 - $58.70/hr plus bonus, stock, and benefits eligibility

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Vacancy posted 20 days ago

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