Chief of Staff

Job Description

Job Description

Description:

Join the Fun at Arrow International!

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we’re growing fast!

We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off, including a bonus week every July!

If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.

Position Summary

Arrow International is seeking a Chief of Staff to serve as a highly trusted, strategic business partner to the President. This person will work side-by-side with the President to help drive key initiatives, improve communication, support executive decision-making, and ensure important priorities are moving forward across the business.

This role will serve as a critical extension of the President and will require strong business judgment, executive presence, discretion, organization, and the ability to operate in a fast-paced, evolving environment. The ideal candidate is highly adaptable, proactive, and comfortable working closely with senior leaders while managing confidential information with professionalism.

Primary Responsibilities

• Serve as a trusted business partner and advisor to the President, providing insight, support, and professional judgment.
• Attend key meetings with the President, capture detailed notes, identify action items, and ensure timely follow-up with stakeholders.
• Track strategic priorities, initiatives, deliverables, and commitments to ensure accountability and execution.
• Represent the President in meetings when needed and help ensure communication is clear, consistent, and aligned.
• Draft, edit, and respond to executive-level communications on behalf of the President as appropriate.
• Handle confidential and sensitive information with professionalism and discretion.
• Manage front-end communication, coordination, and follow-up so the President can remain focused on strategic priorities.
• Support scheduling, travel, calendar coordination, meeting preparation, technology setup, and logistics.
• Partner with senior leaders to improve communication, remove roadblocks, and help drive business priorities forward.
• Assist in preparing materials for executive meetings, leadership reviews, and Board of Directors meetings.
• Over time, help build and lead a small support team to expand executive operations capacity.
• Support special projects, business initiatives, and ad hoc priorities as needed.

Requirements:

• Bachelor’s degree required; Master’s degree in Business, Communications, or a related field strongly preferred.
• 10+ years of experience supporting senior executives, C-suite leaders, Presidents, or VP-level leaders in a high-growth or complex business environment.
• Prior experience as a Chief of Staff, Executive Advisor, Business Partner, or similar high-trust leadership support role preferred.
• Experience in a private equity-backed, manufacturing, distribution, or growth-oriented organization preferred.
• Exceptional written and verbal communication skills with the ability to draft, edit, and present at an executive level.
• Strong organizational, project management, and follow-up skills with excellent attention to detail.
• Highly adaptable, proactive, and comfortable operating in a fast-paced environment with shifting priorities.
• Strong business judgment and ability to manage sensitive and confidential matters with discretion.
• Executive presence with the ability to build trust quickly and influence stakeholders across all levels of the organization.
• Ability to balance strategic thinking with hands-on execution and day-to-day follow-through.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability, except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at View email address on us.fitly.work

To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.

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