Tech Writer/ Compliance

Role Description

As part of our ongoing growth and expansion, we are seeking a dynamic and experienced Tech Writer to join our growing team.

• Write, edit, and maintain accessibility documentation, including Voluntary Product Accessibility Templates (VPATs) and Accessibility Conformance Reports (ACRs).
• Translate WCAG 2.1/2.2 and Section 508 technical standards into clear guidance for developers, designers, and content creators.
• Document accessibility remediation processes, testing procedures, and known issues.
• Create and update accessibility style guides, checklists, and best-practice references.
• Collaborate with accessibility testers and engineers to accurately capture compliance status and remediation timelines.
• Review existing product documentation, help content, and UI copy for accessibility and plain-language compliance.
• Maintain a repository of accessibility documentation and ensure version control.
• Support responses to accessibility audits, procurement requests, and compliance inquiries.
• Stay current on updates to Section 508, WCAG, and related federal accessibility regulations.

Qualifications

• 2+ years of experience in technical writing, documentation, or a related field.
• Familiarity with Section 508 standards, WCAG 2.1/2.2 guidelines, and VPAT/ACR documentation.
• Strong writing, editing, and organizational skills with keen attention to detail.
• Ability to translate complex technical and regulatory information into clear, accessible language.
• Experience working with cross-functional teams (engineering, design, QA, legal/compliance).
• Proficiency with documentation tools (e.g., Markdown, Confluence, Google Docs, Microsoft Office).

Requirements

• Experience with accessibility testing tools (e.g., JAWS, NVDA, axe, WAVE).
• Familiarity with ITI VPAT templates and federal procurement accessibility requirements (Section 508, EN 301 549).
• Background in UX writing or content design with an accessibility focus.
• Certification in accessibility (e.g., CPACC, WAS) is a plus.
• Experience in government, higher education, or regulated industries.

Benefits

• Comprehensive healthcare for the employee at no monthly cost.
• Healthcare benefit covers medical, prescription drug, dental, and vision.
• Personal Time Off (PTO) Policy plus paid holidays.
• Highly competitive compensation plan regularly calibrated against industry and location benchmarks.
• 401(k) retirement plan with company-matching.
• Employee Stock Ownership Plan (ESOP) – we're all company owners!
• Flexible spending accounts.
• Employee assistance program (EAP).
• Short- and long-term disability insurance.
• Life and accident insurance.
• Tuition assistance/Training/Workforce improvement reimbursement per year.
• Spot bonuses for exceptional performance.
• Annual Employee Recognition Awards with bonuses.
• Employee Referral Program.
• Free centralized, self-directed Learning Management System to learn at your own pace.
• Personalized career growth plans for every employee.