Billing Specialist

The Billing Specialist is responsible for ensuring accurate and timely billing operations by preparing invoices and claims, processing payments, and maintaining financial records. This position plays a vital role in supporting the organization's financial health by managing accounts receivable, resolving billing discrepancies, and maintaining accurate billing information within financial and electronic record systems. The Billing Specialist works collaboratively with internal departments to improve billing processes, ensure compliance with organizational policies, and support efficient revenue cycle operations. Key Responsibilities Prepare and issue accurate invoices for services rendered, ensuring all charges are complete and accurate. Process and submit electronic claims through applicable state and third-party billing systems. Generate monthly invoices using accounting and financial software. Monitor, record, and reconcile payments received, ensuring proper allocation and timely posting to customer accounts. Investigate and resolve billing discrepancies by collaborating with internal departments and reviewing supporting documentation. Monitor billed units against authorized or contracted service allocations to ensure billing accuracy. Maintain accurate accounts receivable records and follow up on outstanding balances as appropriate. Generate recurring billing and accounts receivable reports for leadership, identifying payment trends, outstanding balances, and potential concerns. Maintain client billing records within financial and electronic record systems, ensuring information remains current and accurate. Assist with implementation, maintenance, and continuous improvement of billing software and related processes. Collaborate with finance and operational teams to support accurate billing, reporting, and regulatory compliance. Perform additional billing and accounting-related duties as assigned. Minimum Education & Experience Requirements Required: Bachelor's degree in Accounting, Finance, Business Administration, Management, or a related field. Strong understanding of billing processes and basic accounting principles. Proficiency with Microsoft Excel and computerized billing or accounting systems. Preferred: Two (2) years of experience in billing, accounting, accounts receivable, or a related financial role. Experience working with healthcare billing, government reimbursement programs, or revenue cycle management. Experience implementing or supporting billing software within an electronic health record (EHR) or enterprise financial system. Special Requirements Ability to maintain confidentiality of financial and client information. Ability to successfully pass all required pre-employment screenings, if applicable. Ability to comply with organizational policies, procedures, and applicable regulatory requirements. Knowledge, Skills, and Abilities Strong proficiency in Microsoft Excel and accounting or billing software applications. Working knowledge of accounts receivable, invoicing, payment processing, and billing reconciliation. Ability to analyze billing data and identify discrepancies with a high degree of accuracy. Excellent organizational and time management skills with the ability to prioritize multiple assignments. Strong written and verbal communication skills. Excellent attention to detail and commitment to accuracy. Effective problem-solving and analytical skills. Ability to work independently while contributing effectively within a collaborative team environment. Ability to learn new financial software systems and adapt to process improvements. Strong customer service mindset when interacting with internal stakeholders and external partners. Additional Desired Characteristics Experience in healthcare, human services, nonprofit, or government-funded organizations. Familiarity with electronic health record (EHR) systems and integrated financial software. Continuous improvement mindset with the ability to recommend process enhancements. High level of professionalism, integrity, and accountability. Dependable, adaptable, and committed to maintaining high-quality work standards. This position is primarily performed in a professional office environment within the regional service area. Standard business hours are Monday through Friday, with occasional flexibility required to meet operational deadlines. The role involves prolonged periods of sitting, frequent computer use, and regular interaction with internal departments. Travel is not typically required. Other Duties This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. Management reserves the right to assign or modify duties and responsibilities as business needs evolve. #J-18808-Ljbffr