Office Assistant

JOB TITLE: Financial Aid Office Assistant


DEPARTMENT: Student Resources and Financial Aid

SUPERVISOR: AssociateDirector of Student Resources and Financial Aid

PAY RATE: $12.00/hour

HOURS: 29/week


PURPOSE OF THE JOB

Southeastern's Financial Aid Assistant is responsible for being the first point of communication with current and prospective students. The Financial Aid Assistant also works with the Financial Aid Coordinators to help process all forms of financial aid.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES


Complete General Financial Aid Tasks:

• Engage with students on issues related to financial aid
• Update student records in financial aid software
• Maintain working knowledge of general financial aid policies and procedures

Assist the Financial Aid Coordinators

• Ensure students complete all requirements for disbursements as defined by institutional policy, donor agreements, and scholarship providers
• Update applications and the website
• Communicate key information to students and offices
• Confirm student eligibility, awarding, and disbursing funds
• Update institutional policies, procedures, and information

OTHER DUTIES & REPONSIBILITIES


Participate in Financial Aid meetings and complete training as required


SUPERVISORY RESPONSIBILITIES


None

FISCAL RESPONSIBILITY


Responsible for adding, updating, removing, and confirming institutional scholarships

EXTENT OF PUBLIC CONTACT

Regular contact and interactions with SEBTS students, prospective students, and student families

PHYSICAL DEMANDS


Normal office working conditions with rare travel (road and air)

WORKING CONDITIONS AND ENVIRONMENT


Open and collaborative office environment

KNOWLEDGE AND SKILLS

• Acting with Empathy and Compassion
• Adaptability
• Attention to Detail
• Collaborating with Others
• Communicating Clearly
• Continuous Learning
• Exemplifying Integrity
• Flexibility
• Humility
• Problem-Solving
• Using Information Technology/Resources