IT/OT Technician

Job Description

Job Description

BioPhase Solutions specializes in recruiting top talented professionals for Southern California's Scientific community. We are currently looking for an IT/OT Technician to work for a leading Greater South Orange County area CDMO.

Pay Rate: $25-40+/hour depending on experience.

Contract: 4-6+ months (with possibility of conversion)

Summary:

Provide onsite, hands-on support for the physical implementation of a Chromatography Data System (CDS) migration project, with a focus on technical IT activities including client setup, instrument connectivity, and network coordination within a GxP-regulated lab environment.

Responsibilities:

The contractor will support limited, clearly defined activities within the overall project scope, focusing strictly on technical implementation and infrastructure support:

• Lab Equipment and Client Workstation Setup
  • Physically install, cable, and configure laboratory PCs and client terminals used for CDS.
  • Confirm network connectivity of CDS clients to the domain or local environment.
  • Assist with installing approved drivers and software required for instrument communication.
• Instrument-to-PC Integration Support
  • Connect lab instruments (e.g., HPLCs, GCs, UV-Vis) to workstations via USB, serial, or Ethernet as applicable.
  • Assist in confirming basic communication between instruments and client software (under guidance from CDS vendor or lead system admin).
  • Troubleshoot hardware or connectivity issues during physical setup.
• Server Room and Network Coordination
  • Support racking, patching, and physical organization of virtual host servers or lab switches as directed.
  • Coordinate with the IT/OT network team to label and route network cables, verify IP assignments, and validate VLAN connectivity.
  • Document physical connections and device labeling per plant standards.
• User Access and Device Configuration
  • Assist with domain-join and basic Windows configurations on lab clients under provided SOPs.
  • Configure local or network printers and barcode devices as needed.
  • Apply hardening settings and antivirus installations under OT team direction.
• Implementation Documentation and Handover
  • Record installed asset information (PCs, instruments, network ports, cable labels, etc.) for CMDB and audit tracking.
  • Document installation steps and provide feedback on physical setup procedures.

Experience/Requirements:

• 2+ years of hands-on IT or OT support in laboratory or GMP-regulated environments
• Strong experience with Windows client configuration, instrument connectivity, and physical network setup
• Comfortable working in lab environments with strict documentation and procedural controls
• Basic understanding of GxP, ALCOA+, and validated system handling
• Familiarity with Active Directory, network troubleshooting, and desktop deployment

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