Office Services Coordinator

Job Description

Job Description

OUR CULTURE

We move to the beat of a different drum. Our core values aren’t just words on a piece of paper but something we strive to live out every day. We make a difference in the lives of our employees, their families, and our communities. We accomplish this by using our time, talents and resources. Each of our locations support local charities and we offer the opportunity to participate in international mission trips.

We are committed to our culture. We rally behind our core values, and we deliver a positive experience to our customers. We celebrate our employees’ success and encourage our team members to bring their insights and recommendations to the table. Are you ready to discover your true potential? Are you ready to join the Lineage family?

POSITION SUMMARY:

The Office Services Coordinator is responsible for supporting the daily administrative and operational functions of the office. This role ensures the workplace runs efficiently by managing office supplies, coordinating vendors, supporting staff, handling mail and deliveries, maintaining office organization, and assisting with general administrative tasks. The ideal candidate is organized, service-oriented, detail-focused, and able to manage multiple priorities in a fast-paced environment.

RESPONSIBILITIES:

• Manage daily office operations and maintain a professional, organized work environment
• Order, stock, and track office supplies, kitchen supplies, and equipment
• Coordinate mail distribution, shipping, courier services, and package handling
• Serve as the primary contact for office vendors, maintenance providers, and service contractors
• Support onboarding activities for new employees, including workspace setup and office orientation
• Maintain office equipment such as printers, copiers, and postage machines; coordinate repairs as needed
• Assist with records management, filing, scanning, and document organization
• Support company events, employee meetings, employee birthdays, and office activities
• Ensure compliance with office safety and security procedures. Ensure that the office complies with safety regulations, including managing fire drills, emergency evacuation plans, and other safety protocols
• Provide administrative support to leadership and departments as needed
• Answer phones, greet visitors, and provide exceptional customer service
• Perform special projects as required by the Executive Customer Service Manager
• Deposit checks and apply payment in system
• Support monthly billing process
• Serve as a backup to the postage reconciliation process
• Backup for Customer Service Mailroom Clerk as needed
• Live out Lineage core values of Integrity, Growth, Family Culture, Pursuit of Excellence, and Compassion is all aspects of the job.
• And other duties as assigned.

QUALIFICATIONS:

• 3+ year’s experience in related field preferred.
• Possess a valid driver’s license in the state of residence with a good DMV record.
• Knowledge of management principles and practices.
• Excellent verbal and written communication skills.
• Organizational and coordinating skills.
• Time management skills, initiative, self-motivated.
• Technical capacity.
• Collaboration and teamwork skills.
• Problem solving / analysis.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
• Ability to prepare routine administrative paperwork.
• Business acumen and strategic thinking.
• Ability to oversee multiple ongoing projects and delegate as needed.
• Exceptional work ethic with proactive approach and accountability.

SUPERVISORY RESPONSIBILITY:

This position has no supervisory responsibilities.

WORKING CONDITIONS AND PHYSICAL EFFORT:

• This position is in a professional office environment.
• This is largely a sedentary position.
• This position would require some lifting (up to 75lbs).
• Filing, bending, standing, reaching with hands/arms, etc. as necessary.
• While performing the duties of this position, the employee is required to speak and hear.

TRAVEL:

This position requires occasional domestic travel.

BENEFITS:

Lineage Offers full time employees with the following benefit options:

• Medical, Dental, Vision Insurance
• Company paid Long Term Disability and Basic Life Insurance
• Voluntary Additional Life Insurance/AD&D, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Insurance
• $1000 Health Payment Account
• 401k and Roth 401k with discretionary employer contributions
• Paid Time Off starting at 12 days, and accruals start upon hire
• Paid Holidays
• Parental Leave
• Annual Company Bonus Programs
• First Time Homebuyers Program gifting $10k towards the purchase of your first home
• Area Caring Teams designed to meet the needs of our employees, whether it be emotionally, financially, or spiritually.

Lineage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.