Contested Litigation Supervisor

Job Description

Job Description

We’re seeking a seasoned Contested Litigation Supervisor to direct and elevate the daily operations of our contested foreclosure, eviction, and litigation support teams. This is a crucial position designed for a forward-thinking, results-oriented captain who excels in a rapid-fire legal setting and is dedicated to precision, regulatory alignment, and premier client care. As the department’s primary troubleshooting authority and operational cornerstone, you’ll direct a skilled group of paralegals, legal aides, and administrative personnel while refining workflows, enhancing quality, and fostering ongoing advancement throughout the company.

What You’ll Do

• Departmental Management: Oversee the routine functions and task assignments of the disputed lawsuit division.
• Escalation Resolution: Act as the main anchor for intricate dilemmas brought forward by clients, counsel, and internal departments.
• Referral Assessment: Appraise and analyze incoming case assignments and heightened matters using sound analytical scrutiny.
• SOP Maintenance: Draft, modify, and implement departmental protocols that match changing client, government, and sector standards.
• Resource Optimization: Coordinate personnel levels, assignment distribution, and asset planning to reliably hit rigid target dates.
• Performance Monitoring: Monitor critical metrics, quality indicators, and client evaluation sheets to guarantee top-tier execution.
• Quality Assurance: Execute routine case audits and deploy remediation or preventative strategies as required.
• Team Development: Educate, coach, and assess group supervisors and administrative staff to encourage career advancement and ownership.
• Process Enhancement: Champion workflow modernization, task automation, and divisional productivity campaigns.
• Stakeholder Engagement: Feature as the face of the lawsuit division during client assemblies, conformity reviews, and executive strategy sessions.
• Talent Management: Collaborate with Human Resources and Executive Leaders on recruitment, employee appraisals, and future staffing blueprints.
• Strategic Initiatives: Direct or assist with multi-departmental ventures and company-wide growth targets.

What You Bring

• Education: University degree or comparable career background.
• Legal Background: 7+ years of concentrated involvement in default services and/or lawsuit administrative settings.
• Leadership Experience: 5+ years of managerial or supervisory background within a law firm or a high-capacity operations center.
• Procedural Expertise: Profound knowledge of courtroom processes, judicial schedules, and statutory compliance mandates.
• Team Leadership: Proven track record of directing and inspiring staff within intense, time-sensitive settings.
• Metrics & Auditing: Previous familiarity managing client report cards, operational standards, and government benchmarks.
• Analytical Skills: Advanced diagnostic talents with the capacity to decipher data trends and streamline team outputs.
• Core Competencies: Superior interpersonal, conflict-resolution, and network-cultivating skills.
• Precision: Exceptionally structured, meticulous, and fundamentally devoted to functional exactness.
• Technical Savvy: Expert command of Microsoft Office; familiarity with Perfect Practice or comparable legal software platforms is an asset.

Why Join Us

You’ll step into a pivotal managerial role in a sector that champions teamwork, reliability, and ongoing development. If you are an energetic guide who thrives on developing robust teams, polishing systems, and spearheading functional superiority, you will have the chance to leave a significant and measurable mark on our organization.