Health Unit Coordinator: Emergency Department

Benefits the North Way! As North Memorial Health is a non‑profit organization you are eligible for the Public Student Loan Forgiveness program. Most part‑time and all full‑time positions are eligible for benefits. Health & Welfare Benefit Packages 401k Retirement Match or Pension Plan, based on workgroup eligibility Generous Paid Time Off (PTO) Plans Adoption Reimbursement up to $3000 per child Child Care Discount Program with New Horizon 10% off weekly childcare tuition Education/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team members Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity. About This Position The Health Unit Coordinator (HUC) is assigned to help in coordinating an efficient customer care unit by providing prompt, accurate and courteous processing of information. The HUC performs reception and clerical activities and works to maintain unit workflow for staff, physicians, customers and families. The HUC participates in the execution of Patient Safety goals including customer privacy, accuracy of customer identification, improving the effectiveness of communication among caregivers, and responding to customer alarms by alerting appropriate staff. Requirements Education High school graduate or GED required. Completion of a Health Unit Coordinator Program or Medical Secretary Program preferred. Experience Minimum of two years of experience as a Health Unit Coordinator, Medical Secretary, or related role in a hospital setting required. Recent education (HUC, Medical Secretary Program, or similar) will be considered in place of experience. Detail oriented. Excellent time management skills. Ability to prioritize and organize tasks in a fast‑paced environment and handle high‑stress situations. Basic knowledge of medical terminology. Ability to collect data and write reports and correspondence. Legible handwriting required. Strong customer service skills and ability to deal with stakeholders with respect and in a courteous and positive manner. Strong keyboarding skills. Skill in use of computer applications to include the Microsoft Office applications: Word and Outlook; and Electronic Health Record (EPIC preferred) is required. Strong communication and telephone skills. Ability to establish effective relationships with health care team members. Proficiency with written and spoken English language sufficient to perform the essential functions of the position. Licensure/Certification The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles. Work Group: Non Contract Hours per two‑week pay period: 56 Shift: Days 8 hours Weekend Requirement: Every Other Weekend Call Requirement: None Remote or On‑site: On‑site FLSA Status: Non‑Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Salary Range: NC13 ($22.65 - $29.19), based on experience Shift Differential: Compensation may include shift differential pay depending on the position and shift worked. STI Bonus Eligible: False Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full‑time basis. Work visa sponsorship is not available for this position. #J-18808-Ljbffr