Customer Project Manager V

Role Description

The Customer Project Manager V is responsible for managing and coordinating battery energy storage system installation and commissioning projects with a focus on quality, on-time delivery, and high customer satisfaction. The position may be performed remotely from home or onsite in headquarters in Tualatin, Oregon.

• Manages and coordinates to ensure completion of battery energy storage system installation and commissioning projects
• Key point of contact for the customer and stakeholders and responsible for the project from inception to completion including post project feedback and evaluation
• Support project planning from pre-sales through post sale installation and commissioning
• Cooperates and works closely with internal and external stakeholders associated with the project
• Responsible for developing project budget prior to sale and managing to the quoted budget through project completion
• Maintains regular communication of project status and potential material changes to the technical requirements, project timeline or budget to ZincFive management
• Supports integration, planning and execution with 3rd party equipment
• Ensures a smooth and professional transfer of the project to the designated long term service organization
• Cooperates closely with other stakeholder Project Managers to provide mutual support where necessary
• Organizes and facilitates meetings to ensure smooth project execution
• Contributes best practices to the corporate project management function including processes and SOP’s
• Organizes Pre-delivery Inspection or Factory Acceptance Test visits
• Visits assigned projects in the field, up to 50% of his/her time
• Provides technical support/advice to customers/stakeholders either directly or by coordinating company subject matter experts
• Maintains a database of all project records
• Cooperates closely with Sales, Marketing, Operations, Service and Engineering and ensures successful project completion

Qualifications

• Bachelor’s degree in electrical engineering, power systems or a related field, or equivalent years of experience
• Minimum 7-10 years of experience in customer project management for power systems
• Excellent customer management skills for both verbal and written communication
• Proficient in Microsoft Office and Project as well as other software required for project management
• Organized with attention to detail
• Excellent time management and organizational abilities
• Excellent interpersonal skills
• Ability to work with multiple stakeholders to manage projects to completion
• Ability to coordinate the efforts of various teams to provide the right skills at the right time for successful project management
• Experience with and ability to manage project change management and risk mitigation

Requirements

• Preferred: PMP certification

Benefits

• Comprehensive set of outstanding benefits, including medical, dental, vision, life insurance, 401k
• Paid sick time
• Paid time off for vacation
• Paid holidays
• Paid community service days
• Professional/personal learning program
• Applicable state/federal paid family leave