Revenue Operations Specialist: Sales Focus

Job Description

Job Description

Description:

Revenue Operations at Red Rover is where data meets execution. As a Revenue Operations Specialist, you'll be embedded in the work that makes our sales team run by owning the systems, processes, and insights that help our reps show up prepared, move faster, and close more.

This isn't a role where you wait for someone to hand you a project. You'll identify gaps, build solutions, and make things work better. You'll partner closely with Sales leadership and sit inside a small, collaborative Business Operations team that supports the entire go-to-market engine.

You'll have room to build, room to grow, and a team that's genuinely invested in your success.

Your strengths

• You're a systems thinker. You don't just use tools, you improve them, connect them, and make them scale.
• You find the signal in the noise. You're comfortable pulling data, spotting trends, and translating numbers into something actionable.
• You love making people better at their jobs. Whether it's onboarding a new rep or rolling out a better process, you get genuine satisfaction from helping others succeed.
• You're a builder at heart. Give you a problem, some tools, and you'll figure it out. You don't wait for a perfect playbook.
• You communicate well. You can take something complex and make it clear: whether that's a dashboard, a process doc, or a quick Slack message.

What you'll do

Revenue Infrastructure (primary ownership)

• Own CRM hygiene and adoption: keep HubSpot clean, consistent, and trustworthy for the sales team
• Build and maintain pipeline reporting, activity tracking, and sales performance dashboards
• Support forecast accuracy by ensuring deal data is complete, stage-appropriate, and up-to-date
• Identify process gaps and build automations that reduce manual work and keep reps focused on selling
• Own Gong configuration and adoption: manage Engage workflows and sequences for SDR outbound productivity, support Enable rollout for rep training and onboarding, and surface Gong insights to sales leadership in a clear, actionable format
• Track tool usage across the sales stack and flag adoption gaps to sales leadership so they can address them with their teams

Enablement & Training

• Support onboarding for new sales hires: ensure they're up to speed on tools, processes, and workflows quickly
• Develop and maintain process documentation, playbooks, and rep-facing guides
• Translate Gong insights (call data, deal signals, rep activity trends) into actionable inputs for sales leadership coaching
• Partner with the Sales Strategy Lead on new tool and process rollouts, with a focus on driving actual adoption rather than just launching

Supporting Annual Planning, Pricing & Intelligence

These domains are owned by sales leadership and the Sales Strategy Lead. Your role is to make sure they have the data and systems to do that work well.

• Pull and structure the data needed for territory design, quota modeling, and capacity planning
• Support CPQ administration and deal desk execution in DealHub, ensuring reps can move quotes forward without friction
• Own day-to-day DealHub configuration: product catalog maintenance, pricing rules, and quote templates
• Troubleshoot quote issues and serve as the first point of contact for rep questions
• Build reporting for win/loss analysis, ICP performance, and product attach rates so the Sales Strategy Lead and CS team can draw the right conclusions

Cross-Functional Collaboration

• Partner with the marketing-aligned RevOps Specialist to ensure clean handoffs, shared data definitions, and consistent lifecycle tracking
• Contribute to shared Business Operations projects, including data infrastructure, system integrations, and process standardization
• Bring curiosity and a collaborative spirit to a small, close-knit team that relies on each other

• 2+ years in a sales operations, revenue operations, or related analytical or process-focused role.
• Hands-on HubSpot experience. You've built workflows, managed pipelines, and know your way around the CRM.
• Familiarity with a CPQ platform (DealHub experience is a strong plus). You understand how quoting, pricing rules, and approval workflows fit into the sales process.
• Experience with Gong or a similar conversation intelligence platform. Familiarity with Gong Engage or Gong Enable is a strong plus.
• Some background in sales enablement, training, or process documentation. You understand what reps actually need to perform.
• Comfort with data: pulling reports, building dashboards, and making sense of pipeline and activity metrics.
• Strong communication skills. You can explain a process to a skeptical rep or walk leadership through a dashboard without losing either audience.
• A growth mindset. You're curious, you ask questions, and you'd rather figure something out than wait for someone to hand you the answer.
• Bonus: experience in B2B SaaS or a high-growth environment where you had to figure things out as you went.