Business Operations Manager - San Francisco, CA - $140K-$220K
$140k - $220kDirect Line Workforce Solutions
Business Operations Manager - San Francisco, CA - $140K-$220K
Location: San Francisco, CA
Work Arrangement: Onsite
Overview:
We're seeking a Business Operations Manager to help scale customer deployments and operational processes for a rapidly growing healthcare technology company.
This is a high-ownership role reporting directly to executive leadership. You'll manage customer implementations, optimize operational workflows, and help build scalable processes that support company growth. The ideal candidate thrives in fast-paced environments, enjoys solving complex problems, and is comfortable operating with ambiguity.
Key Responsibilities:
Own end-to-end customer deployments, including scope, timelines, and customer success outcomes.
Manage implementation projects and ensure successful customer onboarding.
Deploy and optimize AI-powered solutions within customer environments.
Partner directly with customers to gather requirements and manage expectations.
Design and improve operational workflows and processes.
Build scalable systems to support multi-site customer rollouts.
Monitor deployment performance and identify opportunities for improvement.
Collaborate cross-functionally to support customer success and operational excellence.
Requirements:
2-6 years of experience in business operations, consulting, investment banking, project management, or a related field.
Strong project management and organizational skills.
Experience managing complex projects and stakeholder relationships.
Ability to work independently and thrive in ambiguous environments.
Strong analytical and problem-solving abilities.
Excellent communication and client-facing skills.
Must be able to work onsite in San Francisco.
Preferred Qualifications:
Consulting experience with Bain, McKinsey, BCG, or similar firms.
Early-stage startup experience.
Experience scaling operational processes.
Healthcare, SaaS, or technology industry experience.
Demonstrated success building processes from scratch.
Compensation & Benefits:
Base Salary: $140,000-$220,000
Equity: 0.2% - 0.6%
Employment Type: Full-Time
Work Arrangement: Onsite
Visa Sponsorship: Available on a case-by-case basis.
Relocation Assistance: Not specified.
Benefits include 401(k), equity participation, and complimentary onsite meals.
Apply Today:
If you're a highly driven operator who enjoys solving difficult problems, building systems from the ground up, and working directly with customers, we'd love to hear from you.
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