Access Coordinator II, Cancer Thoracic Surgery

Access Coordinator II, Cancer Thoracic Surgery Newark, DE $40K ChristianaCare is hiring a full time Access Coordinator II for our Cancer Thoracic Oncology Department at our Helen F. Graham Center in Newark, DE. This position coordinates patient care across the practice, referring providers, hospital and specialty teams, and patients to ensure a timely and positive care experience. Responsibilities include obtaining and tracking referrals, verifying and documenting insurance coverage, coordinating financial support as needed. The role also manages ongoing communication through Vocera and the Patient Portal and maintains effective coordination with patients, provider offices, and hospital staff. Why You’ll Love Working at ChristianaCare Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities. Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time. Tuition Reimbursement for Career Growth: advance your education with up to $5,250 per year in tuition reimbursement. Grow Your Family with Confidence: support for fertility care, free maternity education and support, plus up to $5,000 in adoption assistance. Paid Parental Leave: 12 weeks of paid parental leave after one year of service. Retirement Planning & Financial Well‑Being: access to multiple retirement plans including a 403(b) with up to 50% match and company‑funded contribution of 3%–5% based on service. Free financial coaching, counseling, and budgeting support. Duties / Responsibilities Managing new and urgent patient workflows, verifying insurance coverage, coordinating referrals and authorizations, scheduling appointments and follow‑up care. Supporting patient communication through phone, patient portal, and Vocera. Front‑office administrative duties such as checking patients in and out, answering phones, maintaining accurate documentation in EMR systems. Supporting daily operational and quality activities to ensure an efficient and positive patient experience. Position Qualifications High School Graduate or Equivalent. Three to five years of experience in a private medical office and/or outside facility required. One year of surgical scheduling and/or patient access required. When we lead with love, excellence is inevitable. Hourly Pay Range: $19.84 - $29.76 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit #J-18808-Ljbffr Dormont Manufacturing Co