Operations Manager

Job Summary The Airports Operations Manager oversees all aspects of the airport advertising program on-site. This role involves daily operations at the airport, collaborating closely with Regional Operations Managers, Market Managers, Account Executives, and advertising clients, and coordinating with Airport Management to implement and maintain sales opportunities and inventory. Job Responsibilities Manages advertising program assets, operations, and in-field personnel at the airport. Serves as the front line of operations, ensuring high-level service, urgency, and communication with airport partners, sales Account Executives, and external clients. Oversees ad program inventory, maintaining it in 'like new' condition and adhering to company standards. Troubleshoots and implements action plans for repairing or replacing inventory to maximize up-time. Monitors digital advertising networks and client content through the CCA digital content management system. Coordinates with third‑party service and tech support contractors for troubleshooting printed and digital inventory. Conducts weekly market program audits to ensure the functionality and cleanliness of advertising displays. Provides Proof of Posting photographs of client campaigns per company POP Policy and industry standards. Collaborates with the Regional Operations Manager to create and manage the capital investment budget for revenue‑generating resources and operational expenses. Performs other assigned duties as needed. Job Qualifications Education and Certifications: Bachelor’s degree preferred, or equivalent combination of education, training, experience, or military experience. Work Experience: Five (5)+ years of related work experience, preferably in the field of Project Management and/or facilities maintenance. Prior experience in Airport Operations is a plus. Skills: Skilled in using Microsoft Office software, including Word, Excel, Outlook, and PowerPoint. Competencies: Achievement Orientation Adaptability Business Perspective Client Focus Exemplifying Integrity Fostering Communication Planning and Organizing Project Management Physical Demands Employees are required to lift, pull, push and position ladders, material, and equipment, occasionally more than fifty (50) pounds. They must climb ladders and/or stairs, walk long distances within the airport daily, and maintain close vision to adjust focus. Work may occur in a temperature‑controlled environment and occasionally in evening or late‑night hours. Other Requirements Ten‑year FBI Background check required for airport security badging process. Targeted Compensation Range Min: $76,000 | Max: $86,000. Bonus eligible, subject to applicable incentive plan terms and conditions. Benefits Multiple Medical, Dental, and Vision Plans to choose from Health Care Spending Accounts (HSA and FSA Options) Medicare Assistance Dependent Care Flexible Spending Account Optional Short Term and Long Term Disability Plans Company Paid Employee Life and AD&D Insurance Supplemental Life and AD&D Insurance (Employee/Spouse/Child) Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance Pre‑Tax Commuter Spending Account Employee Assistance Program (EAP) 401(k) Savings Plan with company match Paid Time Off (Accrued Vacation and Sick Plans) Free Digital Gym Membership and Discounted Memberships Professional Development Opportunities Employee Resource Groups Equal Opportunity Employment The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Location Chicago, IL: 222 Merchandise Mart, Suite 570, 60654 Position Type Regular #J-18808-Ljbffr Clear Channel Outdoor Holdings, Inc.