System Administrator Level 2

System Administrator Level 2Location: Hanover, MD Category: IT / Systems Administration Schedule: Standard Day Shift, Monday–Friday Clearance Requirement: Active TS/SCI with Polygraph Experience Requirement: Mid-Senior Level (10+ years) Compensation Range: $100,000 – $120,000 (based on experience)Position Overview: We are seeking a System Administrator Level 2 to support the implementation, maintenance, and optimization of enterprise IT systems in a mission-focused environment. This role involves managing infrastructure across servers, storage, networking, and end-user systems while ensuring high system availability and performance. The System Administrator will provide both Tier 1 and Tier 2 support, troubleshoot complex system issues, and work closely with internal teams to maintain reliable and secure IT operations. This position requires strong technical expertise, problem-solving skills, and the ability to operate in a fast-paced, operational environment.Key Responsibilities:Provide implementation, troubleshooting, and maintenance support for IT systemsManage day-to-day system operations, including monitoring, performance tuning, and issue resolutionProvide Tier 1 (Help Desk) and Tier 2 (escalation) support for system and hardware issuesDiagnose and resolve issues across client, server, storage, and network devicesAssist users with accessing and utilizing IT systemsConfigure and manage UNIX/Linux and Windows operating systemsInstall, configure, and maintain operating system software and system componentsMonitor system performance and optimize resource utilizationPerform system capacity analysis and planningSupport escalation processes and communicate system status to stakeholdersTroubleshoot hardware issues and coordinate resolution effortsProvide detailed analysis and feedback on escalated issuesRequired Qualifications:Active TS/SCI clearance with PolygraphBachelor's degree in Information Technology, Computer Science, or a related field OR equivalent relevant experience10+ years of experience supporting IT systems and infrastructureExperience administering Windows and/or UNIX/Linux operating systemsStrong troubleshooting skills across hardware, software, and network systemsExperience providing Tier 1 and Tier 2 support in an enterprise environmentFamiliarity with system monitoring, performance tuning, and capacity planningStrong communication and documentation skillsAbility to work effectively in a team-based environmentPreferred Qualifications:Experience supporting enterprise-scale infrastructure environmentsFamiliarity with virtualization technologies and distributed systemsExperience with system automation or scripting (e.g., Bash, PowerShell)Knowledge of networking fundamentals and troubleshooting techniquesExperience working in secure or mission-critical environmentsBenefits Overview TAP Engineering offers a comprehensive and competitive benefits package, including:Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharingMedical Coverage: Free medical insurance for employees, with optional buy-up plans for dependentsDental & Vision: Employer-paid plans with optional enhancementsInsurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disabilityFlexible Spending Accounts: Healthcare and dependent care FSAsTuition Reimbursement: Up to $36,000 per year for approved courseworkAdditional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel supportPerformance-Based Rewards: Merit increases, performance bonuses, and referral bonusesClearance Requirement: This position requires an active TS/SCI security clearance with Polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements. Additional Information: By submitting your resume for this position, you acknowledge and agree that application materials may be shared with affiliated teams or programs for consideration for other available opportunities. TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law