Director of Sales

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Renaissance Newport Beach we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Renaissance Newport Beach can mean for you!


What you will have an opportunity to do:

Job Description:

As the Director of Sales, you will play a vital leadership role in elevating our boutique hotel's presence in the group, corporate, business transient, and catering segments. Reporting directly to the Director of Sales & Marketing (DOSM), you will help craft and execute strategic initiatives, forge meaningful client relationships, and ensure that our distinct, boutique identity shines through every contract signed. Your efforts will directly drive top-line revenue while nurturing a culture of passion, creativity, and excellence within the sales team.

Duties and Responsibilities:

• Collaborate with the Director of Sales & Marketing to develop and implement strategic sales plans that achieve and exceed property revenue targets across all business segments.

• Proactively prospect, negotiate, and close new group, corporate, and business transient accounts to grow hotel market share.

• Continue to drive business with Visit Newport Beach team.

• Cultivate strong relationships with local businesses, travel planners, DMCs, corporate accounts, and industry partners, positioning the hotel as the preferred choice.

• Represent the hotel at site inspections, client meetings, industry trade shows, networking events, and client entertainment opportunities.

• Monitor market trends, customer needs, and competitor activity to identify opportunities for revenue growth and brand positioning.

• Collaborate closely with the marketing team to create and execute promotional campaigns, brand activations, and sales initiatives.

• Prepare and deliver monthly sales reports, revenue forecasts, booking pace analyses, and budget recommendations to DOSM and senior leadership.

• Lead by example - mentor and inspire the Sales Coordinator and junior sales team members by providing coaching, training, and performance feedback.

• Maintain expert-level knowledge of the hotel's offerings, service standards, amenities, and positioning within the San Diego competitive set.

• Consistently use CRM platforms (e.g., CITY, Opera) to ensure accurate tracking of leads, activities, and account development.

Qualifications:

3-5 years of progressive hotel sales experience, preferably within boutique, lifestyle, or independent properties.

• Proven success in corporate, group, and/or catering sales, with a focus on delivering exceptional results.

• Strong knowledge of the Newport, Irvine, Costa Mesa market and key industry relationships highly preferred.

• Exceptional written, verbal, and interpersonal communication skills with the ability to build genuine relationships with clients and internal stakeholders.

• High-energy self-starter who thrives in a fast-paced, creative, and entrepreneurial environment.

• Experience with CRM and hotel revenue systems (CITY, Opera, and related platforms).

• Passion for hospitality, travel, and curating unforgettable guest experiences.

• Professional appearance and demeanor consistent with a luxury/boutique hospitality environment.

What are we looking for?

Perks and Benefits:

• Competitive base salary + performance-based incentives and quarterly bonuses.

• Health, dental, vision, and life insurance plans.

• Generous hotel, F&B, and spa discounts across portfolio properties.

• Opportunities for professional development and advancement within a growing, diverse, and supportive management company.

• Paid time off, holidays, and wellness programs.

• Be part of a company culture that celebrates individuality, belonging, and shining bright every day.

Physical Job Requirements:

Sales team members must be able to lift and carry up to 20 pounds frequently and occasionally up to 50 pounds with assistance, including trays, banquet tables, and service equipment. Associate may walk or stand intermittently throughout the day on a daily basis and according to business demand and events. Associate may combine walking and standing for up to the entirety of an event, up to 8 hours. Bending, kneeling, reaching, and climbing stairs may be necessary during setup and breakdown of events as well as frequent pushing and pulling of carts and linen bins. Events may take place both indoors and outdoors, exposing staff to varying temperatures, weather conditions, and lighting. requires extensive use of computers and screens throughout the day

Compensation:
$135,000

$145,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.