Administrative & Billing Clerk

Description Join McAlister Institute, a 49-year beacon in San Diego's Recovery Community. We are seeking a detail-oriented Administrative & Billing Clerk to support our daily operations. In this role, you will manage incoming phone calls, provide reception area coverage, utilize computer systems with proficiency, and offer administrative support to the Program Manager and program staff as needed. The ideal candidate is organized, reliable, and comfortable working in a fast-paced environment. Benefits for YOU 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave Public Service Loan Forgiveness eligibility 403(b) Retirement Plan + up to 6% Employer Match Health Insurance available the first of the month following 30 days of employment (Sharp) EAP Key Responsibilities Answer incoming phone calls and provide reception coverage. Schedule orientations. Maintain flow log and peer review log. Prepare correspondence, reports, letters, certificates and other materials as needed. Establish the calendar of events and set up presenters. Maintain archive files and break down files. Make orientation packets. Order supplies and maintain the supply closet and supply inventory. Follow up with clients for graduation and orientation. Update the resource book. Keep drug-testing log up-to-date and provide program staff with UA results daily. Conduct fire drills and maintain fire extinguishers on a monthly basis. Other duties as assigned. Requirements Ability to provide administrative support to meet the needs of the program manager and staff. A minimum of two years of administrative/clerical experience demonstrating the ability to be detail-oriented and meet the specific needs of the program. Skills include strong paperwork and computer skills in order to maintain up-to-date record keeping, documentation, and client filing systems. Ability to maintain-up-to-date records, exceptional written and verbal communication; ability to work in a team; excellent time management skills; and organizational abilities. Must be flexible to meet the varied needs of the program and target population. Must comply with all agency and contract requirements related to trainings, public health, certifications, reporting, etc. Ability to work effectively with a diverse population, including the impoverished, unhoused, and those suffering from chronic substance use and/or mental health challenges. Exceptional interpersonal skills, written and verbal communication, adaptability, and professionalism. Exudes a calm and competent manner, able to converse with medical professionals, lay persons, as well as persons or families and defuse crisis or high intensity situations. Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint). Proficient with EHR Systems (e.g., Electronic Health Records such as Welligent or SmartCare). Maintains confidentiality; listens to others without interrupting; effectively regulates emotions, especially under stress; remains open to others' ideas and tries new things. Bilingual proficiency in Spanish and English strongly preferred. Must possess a valid and unrestricted California Driver's License, with a good driving record, free of any major infractions. On-site position. Ability to pass all pre-employment screening, including references, education verification, a criminal background check with at least one year clear of probation or parole, a drug test, and a negative TB test. Equal Opportunity Employer: McAlister Institute is committed to creating a diverse environment and we are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, any other non-job-related factors, and other characteristics protected by local, state, or federal anti-discrimination law covering employment. Reasonable Accommodations McAlister Institute is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the View email address on click.appcast.io., for more information. Please include your name and position you are applying for. Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. McAlister Institute does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Pre-Employment: All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from McAlister Institute employment as we are subject to County of San Diego contractual hiring requirements). A pre-employment physical examination, and post-offer background check is required. Candidates must have at least one year clear of probation or parole, a drug test, and a negative TB test. General Information & Considerations: Placement on the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. Current McAlister Institute employees may receive priority consideration for positions when they meet essential qualifications. To Staffing and Recruiting Agencies We do not solicit staffing or agency contacts for our recruitment needs. Our careers site is only for individuals seeking a job at McAlister. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes. Any such submissions will be considered unsolicited and will be ignored to prioritize our own process. We are sure you do amazing work and can give us data to support your sell. We, however, are a non-profit, and are mindful agents of our resources. We do not accept unsolicited resumes or applications from agencies. Please do not forward resumes to us, or email us individually. McAlister Institute is not responsible for any fees related to unsolicited resumes/applications. #J-18808-Ljbffr McAlister Institute