Project Manager

Apptricity Corporation, the global leader in real-time enterprise asset, inventory, field services, and spend management technology, is currently seeking a passionate Project Manager to join our fast-growing company. In this role, you will provide front-line customer and technical project management support to our customers and work in conjunction with the technical and professional services to assist with implementation of new customers. The ideal candidate in this role will be customer service oriented as well as resourceful when dealing with new statement of work and follow-on business with our clients as they arise. Location: Onsite in Irving, Tx What You'll Do: Deliver solutions based off of Project Plan guideline. Work with customers in identifying features and configuration request they have help with data integration into our software, and maintain a project on schedule and on time. Educate clients and explain features and functionality of software applications. Manage multiple customer implementations prioritizing based on Go-Live dates. Enter and maintain a log of all client interactions and including all support email interactions, phone calls, chats, website development, and any other issue related to our clients. Assist with some implementation duties as needed such as training, knowledge transfer, and hands-on configuration and support during the pre and post-implementation phase of the project. What You'll Need to Succeed Minimum of 3 years' related experience providing in-depth software support in a technical support environment required. Experience creating SQL query scripts for use with MS SQL Server and/or Oracle. Proficiency with Microsoft Office products required. JIRA Administration experience strongly desired. Ability to quickly learn, understand, and communicate the functionality of a software product to end users. Excellent problem-solving with the ability to prioritize and manage multiple tasks and support issues. Effective written and verbal communications skills with the ability to exercise patience with end users possessing varying degrees of computer knowledge/system skills. Strong attention to detail and the ability to follow issues through resolution. Ability to identify and manage potential escalations in a timely manner. Microsoft Project and Teams Experience Ability to create data import export scripts Education: Bachelor's Degree in a Computer Science or Information Systems or equivalent work experience We proudly support and encourage people with military experience, as well as military spouses, to apply What you'll Gain Benefits Medical, Dental, Vision, Life insurance 401(k) plan Paid vacation, personal, and sick time Paid holidays Employee Assistance Program Onsite Perks A relaxed dress code - dress for your day! Onsite gym at our Irving, Tx office Healthy snacks provided daily within breakroom Who We Are Apptricity Corporation is the Global Leader in delivering Real-Time Enterprise SaaS Solutions for Enterprise Asset, Inventory, Field Services and Spend Management. We provide the most clear, accurate and dependable visibility for asset, inventory, and spend management monitoring, with the best data intelligence and analytics available in the marketplace. Our solutions mobilize any enterprise with unprecedented levels of real-time information and business intelligence, so management has visibility into every action and transaction within the enterprise and among its partners, customers, and suppliers. No unsolicited agency resume submissions will be considered. Job Type: Full-time Pay: $120,000.00 - $140,000.00 per year Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Experience: Project management: 2 years (Required) data import/export: 2 years (Required) Project management software: 2 years (Required) Willingness to travel: 25% (Required) Work Location: In person #J-18808-Ljbffr