Medical Receptionist

Medical Receptionist

At Ashland Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.

Job Description

As a Medical Receptionist at Ashland Physical Therapy, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check-in to treatment and check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience preferred
• Excellent telephone and customer service skills
• Proficiency in Word and Excel; experience with medical software preferred
• Availability and flexibility with work hours
• Strong attention to detail and time management skills
• Ability to work as part of a team and demonstrate a positive, energetic attitude

Additional Information

• Competitive salary
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive