Inside Sales Consultant

Inside Sales Consultant

At Standard Textile, we're dedicated to providing comfort and care across generations. Guided by our values, we focus on solutions that serve our customers, support our associates, and strengthen our communities. Since 1940, we've remained committed to creating better textilesdelivered seamlessly by experts who care.

The Inside Sales Consultant will serve as the primary point of contact for new and existing customers. This role involves establishing sales revenue by reaching out to prospective and current customers, ensuring they are informed about the services and products we offer. The Inside Sales Consultant will maintain ongoing relationships with independent and brand-named hotels and manage all account-related tasks, including Salesforce maintenance, order entry, account management and quota attainment.

Key Responsibilities include:

• Identify Sales Opportunities: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Achieve Sales Targets: Meet or exceed sales goals by engaging with prospective and current customers.
• Maintain Salesforce Records: Keep account records up-to-date by logging daily activities, emails, and opportunities. Manage overdue opportunities and convert prospects into customers.
• Handle Administrative Tasks: Work on the open order report daily through Sales Systems. Address customer administrative needs, including handling complaints, credits, quotes, samples, and orders professionally and promptly.
• Promote New Products: Increase sales by promoting new products. Attend product refreshers throughout the year to stay informed.
• Additional Duties: Perform other duties as assigned.

Qualifications include:

• Education: Preferred: Bachelor's Degree
• Experience: Required: 2+ Years Inside Sales Experience; Preferred: Account Management Experience
• Skills: Required: Persuasive telephone manner and etiquette. Problem solving skills and attention to detail. Ability to multi-task; Preferred: CRM Database (Salesforce), JD Edwards Enterprise One Software
• Special Requirements: Required: Intermediate MS Office; Preferred: JD Edwards Enterprise, Salesforce CRM

Standard Textile is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.