Integrated Delivery Program Manager

Role Description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. The Integrated Delivery Program Manager is responsible for leading programs to successfully deliver and support complex product solution implementations.

• Solution is made up of components, delivered by multiple internal development teams.
• This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives.
• Serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle and post-go live ongoing support.

Your role in our mission

• Serves as focal point for all things delivery for specific client(s).
• Partners with client-facing team to map solution scope and ‘required by’ dates.
• Leads delivery teams to build an integrated delivery plan across multiple product delivery teams located onshore and offshore.
• Manages integrated delivery of all aspects of the program.
• Tracks gaps in end-to-end solution, dependency management, pushes for ownership and resolution plan.
• Reports daily and weekly status to leadership, escalates blockers.
• Leads integrated workstreams and removes obstacles.
• Identifies opportunities for process improvements.
• Coordinates cross-functional teams (engineering, product, operations) to implement lessons learned and product improvements.
• Troubleshoots and provides resolutions during deployments or operational rollouts.
• Drives continuous improvement in support processes.
• Supports pre-sales analysis of deals and cost estimation across delivery areas.

Qualifications

• 10+ years of experience in Program Management of large software implementations.
• 6+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy).
• Strong communication skills with the ability to work across multiple VPs/delivery areas.
• Background in product development lifecycle and technical support, strong project management skills (planning, execution, stakeholder management).
• Strong technical background, ability to understand solution architecture.
• Experience supporting Medicaid and Pharmacy product development and operations, familiarity with regulatory CMS requirements.
• Solution-focused approach, ability to thrive in dynamic environment.

Requirements

• Remote-based opportunity within the United States.
• Opportunities to travel through your work (0-10%).
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• Driven with ability to work independently.
• Ability to solve problems.
• The deadline to submit applications for this posting is 8/30/2026.

Benefits

• The pay range for this position is $108,500.00 - $155,000.00 per year.
• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• A variety of leadership and technical development academies to help build your skills and capabilities.