Registration Coordinator

Job Description

Job Description

Job Title: Registration Coordinator

Industry: Event Management / Association Services

Location (city, state): Reston, VA

Assignment Type: Contract-to-Hire

Pay: $18 – $19 / hour based on experience

Work Schedule:

Monday–Friday, 8:30 AM–5:00 PM (37.5-hour work week)

Hybrid schedule available after training:

• Tuesday & Wednesday onsite
• Monday, Thursday & Friday remote

Benefits: This position is eligible for medical, dental, vision, and 401(k). Additional benefits include company-paid life insurance, long-term disability coverage, paid sick and vacation leave, and flexible spending account options.

About The Company:

Our client is a full-service event management company that partners with associations, corporations, and government organizations to plan and execute conferences, trade shows, and large-scale meetings. Their team supports the full event lifecycle, including registration services, attendee management, logistics, and onsite event coordination.

Job Description:

The Registration Coordinator will support event registration services by partnering with clients, internal teams, and attendees to ensure successful event execution. This role is ideal for someone who enjoys a fast-paced, client-facing environment and can manage multiple priorities while maintaining strong attention to detail.

Key Responsibilities:

• Communicate with clients and attendees to provide support and route requests appropriately
• Maintain and update registration databases and internal systems
• Assist with registration website setup, testing, and reporting
• Support preparation of event materials, reports, and client communications
• Assist with onsite event coordination, including registration areas, supplies, equipment, and staffing needs
• Support badge creation, attendee communications, and event access processes
• Train temporary event staff and provide onsite support during events
• Monitor reports and maintain data accuracy
• Provide backup support to Registration Account Managers on assigned events

Qualifications:

• 1+ years of experience in customer service, administrative support, hospitality, events, or a related field
• Strong written and verbal communication skills
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Comfortable working in a client-facing environment and interacting with a variety of personalities
• Strong attention to detail and problem-solving skills
• Ability to work independently while also being a collaborative team member
• Proficiency with Microsoft Office Suite (Word, Excel, Access)
• Experience with databases, CRM systems, or similar tools preferred
• Association, membership, or event experience is a plus but not required
• Degree preferred but not required

Additional Details:

• Occasional travel may be required for large-scale events
• Events may require extended hours and being on your feet for long periods of time
• Must be comfortable working in a fast-paced environment with shifting priorities
• Candidates should be confident communicating with clients and representing the organization professionally
• Background check required

Perks:

• Casual work environment
• Free onsite parking
• Opportunity for long-term growth within a growing organization
• Exposure to large-scale conferences, meetings, and events
• Collaborative and outgoing team environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.