Customer Service Coordinator
Virtual Vocations Inc
Providing essential clerical and administrative support, the full-time Customer Service Coordinator will manage customer inquiries, maintain accurate records, and assist the leadership team in ensuring efficient workflows in a remote environment. Key responsibilities Assist the Customer Service Leadership team with various administrative and clerical duties to ensure efficient workflows Monitor and distribute incoming department cases, faxes, voicemails, and emails to meet Service Level Agreements Access, enter, and update customer account information in Laboratory Information System and CRM software Required qualifications High School Diploma or equivalent 1+ years of general administrative or clerical experience Basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook) Familiarity with Salesforce.com is preferred Ability to adhere to HIPAA, Confidentiality, and Compliance policies
Vacancy posted 1 day ago
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