Senior Program Operations Coordinator

Job Description

Job Description

Sr. Program Operations Coordinator

United Global Technologies (UGT)
Location: Hybrid (Remote / Onsite in Chicago / On-Premises at Client Sites as Needed)
Employment Type: Full-Time, Contract

Overview

UGT is looking for a Senior Program Operations Coordinator designed to seamlessly integrate site-level project execution with factory-level production and logistics operations. Our solution bridges operational silos by providing real-time coordination, information management, and closed-loop communication across all stakeholders.

This is a role that requires operational leadership, analytical thinking, and the ability to work across construction sites, factory operations, and program leadership. The ideal candidate will bring experience supporting large-scale logistics or infrastructure programs and will thrive in a hybrid work environment that includes remote, onsite (Chicago), and occasional on-premises client support.

Key Responsibilities

Program-Level Coordination and Operations

• Serve as the primary operational liaison working under the direction of the Lead Program Manager.
• Lead coordination of project activities between construction sites, factory operations, and program leadership.
• Manage daily operations of equipment logistics, maintaining accurate and validated tracking tools.
• Proactively identify and surface risks, dependencies, and process improvements to program leadership.
• Data Management and Reporting.
• Own and manage equipment tracking tools (Excel-based or equivalent).
• Collect, verify, and update project data daily from Project Managers, factory teams, and other stakeholders.
• Generate program reports and dashboards to support leadership decision-making.
• Analyze data trends to support forecasting, resource planning, and issue resolution.
• Communication and Stakeholder Engagement
• Drive closed-loop communication cycles across all program stakeholders.
• Manage the collection, routing, and tracking of Authorization to Ship (A2S) forms and related documentation.
• Coordinate and document stakeholder meetings, action items, and program updates.
• Represent UGT and support the Program Manager in cross-functional forums and high-visibility meetings.
• Field and Onsite Support
• Conduct periodic site visits to construction or client sites to validate field data and resolve logistics issues.
• Provide onsite support in Chicago 2–3 days per week or as requested.
• Lead onsite coordination activities in partnership with factory, site, and program teams.

Qualifications

• 5+ years of experience in program operations, project management support, or program coordination roles.
• Background supporting complex programs involving equipment logistics, construction operations, datacenters, supply chain, or related infrastructure projects preferred.
• Advanced proficiency in Excel; experience with data visualization and reporting tools such as PowerBI and SharePoint.
• Strong leadership presence with the ability to represent program leadership and drive multi-stakeholder coordination.
• Excellent written and verbal communication skills; ability to synthesize and present complex information clearly.
• Flexible and adaptable to changing program needs; able to manage multiple priorities in a fast-paced environment.
• Willingness and ability to work in a hybrid model, including remote, onsite in Chicago, and on-premises at construction or client sites as required.
• U.S. work authorization required.

Why Join UGT?

• Opportunity to work on a high-impact program supporting a global leader in technology and infrastructure.
• Exposure to complex program operations and logistics.
• Dynamic, collaborative, and supportive work environment.
• Flexibility to work across multiple environments (remote, onsite, field-based).