Server
Drake's Dallas
Job Description
Job Description
About Drake’s Hollywood
Drake’s Hollywood is an upscale American restaurant inspired by the glamour and sophistication of Hollywood’s Golden Age. Known for its premium steaks and seafood, expertly crafted cocktails, and vibrant atmosphere, Drake’s delivers an elevated dining experience where exceptional hospitality, impeccable execution, and memorable guest experiences take center stage.
At Drake’s Hollywood, dining is about more than great food and beverage. It is about creating moments. From celebratory dinners and business gatherings to spontaneous nights out, our guests come to Drake’s expecting an experience that feels elevated, energetic, and unforgettable. Every detail matters, and every interaction contributes to the atmosphere that defines our brand.
We are passionate about hospitality professionals who understand that exceptional service goes beyond execution. Our team members are polished, confident, engaging, and genuinely invested in creating meaningful connections with guests. They anticipate needs, create memorable experiences, and contribute to an environment where every guest feels welcomed, valued, and excited to return.
About the Opportunity
A Server at Drake's plays a key role in creating the memorable, high-touch experiences our guests return for. This position is responsible for delivering thoughtful, attentive food and beverage service with genuine hospitality and polished professionalism. Our servers anticipate guest needs, move with purpose, and create an atmosphere where every guest feels welcomed, cared for, and valued. Above all, this role helps ensure each dining experience is seamless, enjoyable, and exceeds expectations from start to finish.
Core Responsibilities
Uphold a high level of hospitality and professionalism with every guest and team member.
Maintain thorough knowledge of all food and beverage offerings, including ingredients and dietary restrictions, to confidently answer guest questions.
Follow all steps of service with consistency, accuracy, and attention to detail.
Execute opening and closing procedures for the assigned station to ensure readiness and smooth operations.
Communicate clearly and work collaboratively with the entire team to support a seamless service experience.
Assist in creating a memorable and valuable experience for every guest throughout their visit.
Handle guest concerns or complaints with grace, professionalism, and genuine hospitality, always striving to accommodate special requests when possible.
Participate in ongoing food, wine, and team training opportunities to continually refine knowledge and elevate performance.
Requirements
At least 18 years old
Positive attitude, a sense of responsibility and ownership of the position
Detail-oriented with strong communication skills
Team-oriented with a strong sense of punctuality and reliability
Experience in a full-service upscale high volume establishment preferred
Will be required to complete and pass quizzes on product/job knowledge
Appetite for creating memorable moments of hospitality for our guests
Desire to learn and grow within the position and restaurant
Knowledge and passion for wine, beer, and craft cocktails
Understanding of classic food, wine service, pairings, and service ware
TABC Certification, as required
Certified for food and alcohol service as is required by State and Local Agencies
Physical Requirements
Ability to lift up to 50 pounds
Ability to work standing and walking for extended periods of time
Benefits & Perks
Medical, Dental and Vision benefits available
Flexible schedule
Professional development and career growth
Family Meals
Dining discounts at all Vandelay concepts
All Vandelay Companies restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
A collaborative, uplifting culture where we take care of our guests by taking care of our people first
If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!
Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.
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