Field Service Technician

Field Service TechnicianAt Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we're making it reality. For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.We are looking for a Field Service Technician to join our team in one of today's most exciting technologies. This role will report to Field Service Manager and will be based in Field Office: Santa Teresa, New Mexico.Role and Responsibilities:Diagnose, maintain and troubleshoot Bloom Energy servers at customer sitesUtilize extensive product and industry knowledge to offer technical support to customers, specializing in fuel cell system maintenance, site upkeep, safety protocols, and issue resolution.Demonstrate proficiency in working independently and collaboratively within a dynamic, fast-paced setting.Possess a comprehensive understanding of diverse electrical and mechanical systems, enabling effective troubleshooting and problem-solving.Effectively manage internal and external communication channels to coordinate tasks and ensure seamless operations.Skills and Experience:Strong mechanical aptitude and troubleshooting/repair skills; understanding of mechanical systems, piping, plumbing and valve operation preferredElectrical experience required, troubleshooting & repair skills necessaryPrior experience as an electrician in any of the following: 3phase systems, UPS (back-up power) systems, maintenance, electrical generation and distribution systems, power electronics, Automatic Transfer Switch Systems, and microprocessor-based control platforms is highly beneficialExperience with various test and measurement equipment, electrical codes and personnel safety products and procedures.Must be able to read and interpret electrical single line diagrams and blueprintsExperience with performing equipment maintenance in accordance with ANSI/NETA standard for Electrical PowerExperience with monitoring/operating systems in operationBasic understanding of requirements of working safelyIdentifies and resolves more complex problems and apply problem-solving skills to deal with most situations.Highly motivated and able to work independentlyDemonstrates sound judgmentA team player who exhibits a high level of integrity and professionalism in all situationsAble to communicate effectively in English in both written and or verbal form to facilitate duties as requiredAble to follow procedures and execute sequenced work instructions from either written and or verbal communicationsAble to facilitate 24x7 operations as neededAble to facilitate On Call Duty as neededAble to facilitate shift work as neededAble to travel as neededAble to maintain a driving record in good standingMust have basic computer skillsPhysical Requirements:Ability to lift 45-50lbsAbility to work at heights with appropriate PPEAble to each, squat, bend, and twist during the workdayAble to use a ladder or stepstool regularlyAbility to work in outdoor weather conditionsBloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.At Bloom Energy, we are committed to supporting the well-being of our employees and their families. Our comprehensive benefits package for eligible employees includes competitive Medical, Dental, and Vision plans with a large employer contribution, a 401(k) Retirement Plan with company match, generous Mental Health Support services, Legal services, virtual Physical Therapy access, and Fertility & Family Forming benefits.Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.