Project Manager II - Organizational Change Management

Job Description

Job Description

Description:

We are seeking a Project Manager II- OCM to lead organizational change initiatives that help our teams successfully adopt new systems, processes, and ways of working to continue to scale the business. This role goes beyond traditional project management by focusing on the long-term success, adoption, and sustainability of change efforts across the organization.

The ideal candidate is a curious, collaborative problem-solver who enjoys challenging assumptions, improving processes, and creating practical solutions that support business transformation. Working closely with business leaders, Information Systems, and cross-functional stakeholders, this individual will establish and manage the frameworks, methodologies, and governance needed to successfully implement and sustain change.

Key ResponsibilitiesOrganizational Change & Transformation

• Develop and implement methodologies to intake, evaluate, prioritize, track, and execute organizational changes impacting systems, processes, and people.
• Establish change management frameworks, tools, and governance practices that support business growth and scalability.
• Lead and oversee change initiatives from planning through adoption and long-term sustainability.
• Monitor organizational readiness, adoption, and effectiveness of implemented changes.

Project & Program Management

• Manage small to medium-sized cross-functional projects, ensuring alignment to business goals, timelines, and stakeholder expectations.
• Develop integrated project plans that include communication, training, stakeholder engagement, and adoption activities.
• Identify and mitigate risks, issues, and dependencies while driving projects to successful completion.

Stakeholder Engagement & Communication

• Serve as a key partner to business leaders in planning and executing change initiatives.
• Create and manage enterprise-wide change calendars and schedules to improve transparency and coordination.
• Report on change efforts, project status, adoption metrics, risks, and outcomes to leadership teams.
• Develop presentations, communications, and updates that keep stakeholders informed and engaged throughout the change lifecycle.

Business Analysis & Process Improvement

• Facilitate stakeholder interviews, process mapping sessions, and requirements gathering workshops.
• Analyze current processes and identify opportunities to improve efficiency, scalability, and user experience.
• Translate business needs into actionable solutions and implementation plans.

Requirements:

• Bachelor's degree in Business, Project Management, Information Systems, or a related field, or equivalent experience.
• Experience managing projects, business process improvement initiatives, or organizational change efforts.
• Strong understanding of change management principles and stakeholder engagement strategies.
• Proven ability to develop processes, frameworks, and governance models that drive adoption and sustainable results.
• Experience with business systems such as CRM, ERP, and/or Microsoft Dynamics is a plus.
• Proficiency with Microsoft Office Suite; experience with Asana or similar project management tools preferred.