Senior Technical Program Manager, Infrastructure

Role Description

• Manage the program plan to ensure timely, quality completion aligned with organizational goals.
• Monitor and mitigate program risks promptly.
• Collaborate closely with engineering, product, UX, and other cross-functional teams to align efforts and resolve roadblocks.
• Conduct program reviews with Engineering, Product, UX, and Science leadership to assess progress, address issues, and drive recommendations.
• Define and drive programs focused on engineering excellence aligned with business and organizational goals.
• Provide regular updates to leadership and key partners on status, challenges, and opportunities.
• Engage cross-functional partners regularly to gather feedback and refine strategic processes for quality and engineering best practices.

Qualifications

• Requires a minimum of 14 years of related experience; or a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience.
• Agile and adaptable in fast-paced, ambiguous environments.
• Proven experience influencing senior management and managing major cross-functional initiatives.
• Skilled in handling multi-year, highly technical programs (e.g., infrastructure migration, platform programs, re-architecture).
• Ability to communicate technical topics to a business audience, and business topics to technical teams.
• Expertise in various product development methodologies, including Scrum and Kanban.
• Experience collaborating with engineering teams to deliver high-quality products through the software lifecycle, with metrics orientation and a customer-centric mindset.

Requirements

• Plan and manage large, complex programs, driving project delivery through engineering and product managers; step in to manage projects as needed.
• Manage program teams to deliver value and collaborate with senior partners and other program managers to define and execute roadmaps.
• Conduct risk assessments to ensure implementation plans meet partner requirements and strategic priorities.
• Use effective communication to inform and influence business partners; proactively network across Indeed to advocate for program success.
• Identify root causes of organizational problems or opportunities and partner with appropriate teams to implement timely solutions.
• Mentor project teams and junior program/project managers to enhance their project management skills and close skill gaps.
• Foster collaboration across cross-functional groups to ensure alignment and successful program execution.

Benefits

• Quarterly bonuses
• Restricted Stock Units (RSUs)
• Paid Time Off policy
• Region-specific benefits