Front Office Coordinator

Job TitleUnder moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit.Education and ExperienceHigh School Diploma or equivalent (GED) is required.One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred.Certification in scheduling and registration preferred.Knowledge, Skills and AbilitiesAbility to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment.Interpersonal skills, customer orientation and an outgoing and pleasant demeanor.Prior experience and demonstrated competence with patient or customer information systems.Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.