CST - Remote Collections Representative

Overview Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation : $15/hour - Potential to earn commission. Why should you consider TSI? Work from home Paid training Team-oriented work environment Growth opportunity Generous bonus opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone. Accurately assess the consumer’s financial condition by conducting thorough inquiries. Determine the reason for delinquency and find creative solutions to resolve the situation. Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances. Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitoringcollection activities, and updating accounts in compliance with established corporate policies and procedures. Adhere to the State and Federal regulations pertaining to collection activities. Meet corporate standards for call quality assurance and structure. Qualifications Outgoing, assertive, competitive, persuasive Enjoys dealing with the public Possesses or is capable of acquiring superb negotiation skills Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone. Is able to work a flexible schedule which may include weekends. Must have a high school diploma, some college preferred. For Remote Positions: The minimum internet speed requirements for remote work are as follows: Broadband internet connection (No DSL, or Dial Up) Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. #J-18808-Ljbffr Transworld Systems Inc.