Robotic Integration Associate - Clinical Account Manager

At Neocis, we’re delivering truly life-changing innovations, and that takes a team of talented, curious people who want to make things better for dental professionals and the patients they serve. We build revolutionary technology, but our employees — in Miami and all around the country — are this company’s greatest asset. That’s why we work so hard to maintain a culture where all team members are empowered to grow professionally and live fulfilling lives outside of work. Sound like the place for you? We’d love to hear from you! Our corporate values are more than just words tacked up in the breakroom. These four pillars are central to our ethos as an organization, guiding us each day as we collaborate with one another and engage with our customers. Working independently Prioritizing productivity over hours spent Being thoughtful about the team Unlimited PTO We encourage team members to take time off when they need it. After all, stepping away to recharge is critical to being one’s best self in and out of the office. To mark major anniversaries at Neocis, employees can take extended PTO to pursue their passions, travel, spend time with family and friends, or simply relax. Team members’ well‑being is our top priority. Not only do we offer excellent medical, dental, and vision plans, we cover a high proportion of premiums to help take much of the financial burden off your shoulders. No waiting period. Generous company match. Immediate vesting. That’s our 401(k) program in a nutshell. Employees can also open and fund tax‑advantaged spending accounts like an HSA or FSA. Incentive Stock Options We believe every team member, no matter their department or level of seniority, should be able to share in our long‑term success. That’s why all new hires are offered an ownership stake in the company. Paid Parental & Medical Leave We understand the importance of being there for your family as it grows. That’s why you’ll have access to paid leave starting on your first day with the company. Flexible Workplace Policy We trust our colleagues to do their best work and recognize the important role flexibility plays in achieving a sustainable work‑life balance. We love to get together and break bread. Those who work out of the Miami office enjoy regular team lunches and office‑wide cookouts—and delicious complimentary snacks and coffee every day. Our awards South Florida Business Journal Business of the Year South Florida Business Journal Fastest Growing Companies Best and Brightest Companies to Work For: National South Florida Business Journal Fastest Growing Companies The Tech Tribune Best Tech Startups: Miami The Tech Tribune Best Tech Startups: Florida The Tech Tribune Best Tech Startups: Miami The Tech Tribune Best Tech Startups: Florida Join our team We’re looking to fill a number of positions in Miami and key markets around the country. We update this list frequently, so be sure to check back in often! Position: Robotic Integration Associate - Clinical Account Manager Location: Boston, MA Job Id: 511 # of Openings: 0 About us Neocis is an established start‑up revolutionizing dentistry with Yomi, the first, and only FDA‑cleared robot for assisted dental surgery. The company collaborates closely with leading clinicians to develop innovative technologies that help advance patient care and improve quality of life. Based in Miami, Florida. Neocis is venture‑backed with funding from several prominent investors. What’s in it for you? You’ll thrive in our innovative and collaborative environment Make an immediate impact on life‑changing technology Avoid silos and “not my job” mentality in our smaller, fast‑paced, startup environment We offer sabbatical, parental leave and unlimited PTO policies Generous 401K plan with 4% company match Comprehensive benefits package that includes medical, dental and vision The Role: Robotic Integration Associate – Clinical Account Management The Robotic Integration Associate (RIA) is responsible for clinical account management, technical expertise, and customer support of the groundbreaking Yomi Robotic Guidance System. The primary responsibility will be to support regional case activity as it relates to system utilization. What you’ll do: Work with Robotic Integration Specialists and Robotic Business Director to support regional account management that assists in driving customer satisfaction at current accounts. Provide field clinical case support to current Neocis customers through training and education. Assist Robotic Integration Team in the training and education of new and existing accounts. Work with the Robotic Integration Specialists to identify and support opportunities to drive existing customer satisfaction. Assist in customer satisfaction by focusing on case coverage. Support universities, VA facilities, and hospitals in account management activities. Escalate membership upgrade opportunities to the RIS or Senior RIS. What you’ll bring: Bachelor's Degree or Equivalent Strong interpersonal skills and technical problem‑solving abilities Ability to work in fast‑paced environment Experience with Google Docs Travel up to 75% Open to relocation Startup experience preferred Dental and/or private practice experience preferred What else? This is a full‑time position. This position occasionally requires long hours and weekend work. This is not a supervisory position. The position will require up to 75% travel. Frequently travel is outside the local area and overnight. This job operates in a clinical environment in the dental practice. This position requires the regular use of computer planning software & external hard drives Regular use of the Yomi robot – train the trainer Prolonged standing in the dental operatory Ability to lift/push/carry items up to 50 pounds Extensive driving depending on territory Exposure to moderate/loud noise Reasonable accommodations may be made to enable candidates with disabilities to perform this role. Compensation: Base $75,000; Bonus Target 10% + Equity Package #J-18808-Ljbffr Neocis