Customer Success & Onboarding Manager
thb45,000 - thb75,000 per monthSynthetic Labs Co.
Guide clients from trial to self-sufficient platform adoption Compensation: THB 45,000-75,000/month Requirements at a Glance 2-4 years customer success experience SaaS platform experience preferred Strong English; Thai valued About the Role As Customer Success & Onboarding Manager, you own the post-sale client relationship. You conduct kickoff meetings, guide clients through onboarding, run regular check-ins, and identify expansion opportunities. What You Will Do Conduct trial kickoff meetings Deliver 4-session guided onboarding over the first 2 weeks Manage a portfolio of 15-30 active client accounts Run quarterly business reviews Monitor client health metrics What We Are Looking For 2-4 years in customer success, account management, or client services Comfort with technology platforms Strong English communication; Thai valued Data-driven mindset #J-18808-Ljbffr Synthetic Labs Co.
Vacancy posted 2 days ago
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