Assistant Director, Financial Aid Counseling

Position Summary Within the Office of Financial Aid (OFA), the financial aid counseling team is dedicated to providing outstanding service to students, families, and community members on our New York campus via phone, email, virtual and in-person meetings. The Assistant Director, Financial Aid Counseling will serve a critical role in the day-to-day management of the financial aid counseling team. Mentor, manage, and provide day-to-day oversight of a team of financial aid counselors, ensuring NYU students and families receive the highest level of expertise, sensitivity, and problem solving during each interaction with OFA. Advise prospective and admitted students, parents, and currently enrolled students on a broad range of issues pertaining to the financial aid application process, University financial aid policies and procedures, and assist with resolving problems. Serve as an OFA liaison and primary school contact with one or more NYU schools or programs. Monitor, support, and contribute to a team that ensures compliance with all Title IV and institutional policies and procedures. Consult with various University offices (Admissions, Registrar, Bursar) to solve individual student issues and to understand, develop, or improve financial aid processing. Qualifications Required Education: Bachelor's Degree Required Experience: 3+ years relevant professional level experience in financial aid, student affairs, or closely related experience. Preferred Experience: 3+ years experience with a Financial Aid Management System or Student Information System (such as PeopleSoft, Banner, PowerFAIDS, etc). Required Skills, Knowledge and Abilities: Excellent organizational, interpersonal, and communication skills. Familiarity with financial aid management systems. Knowledge of institutional financial aid need analysis and federal/state financial aid programs. Ability to interpret and apply complex laws, policies and procedures. Familiarity with spreadsheet and database software applications. Preferred Skills, Knowledge and Abilities: Experience with Institutional Methodology need analysis (IM), and federal/state financial aid programs. Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $75,000.00 to USD $95,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels. #J-18808-Ljbffr New York University