Automotive Sales BDC Associate

Job Description

Job Description

As a Sales BDC Associate at Subaru Evergreen Park, you will be an integral part of our sales team, responsible for managing customer inquiries and driving sales leads to ensure a seamless and positive experience for our clients. You will act as the first point of contact for potential customers, coordinating communications between clients and the sales department to maximize customer satisfaction and support dealership sales goals.

Responsibilities

• Respond promptly to inbound customer inquiries via phone, email, and online platforms.
• Follow up with prospective customers to set appointments and generate leads for the sales team.
• Maintain accurate customer records and communication logs in the dealership’s CRM system.
• Collaborate closely with sales staff to ensure timely communication and follow-up.
• Provide product information and answer general questions about Subaru vehicles and dealership services.
• Assist in managing and organizing sales appointments and test drives.

Requirements

• Previous experience in a customer service, sales, or BDC role preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple priorities.
• A positive attitude and a professional appearance.
• High school diploma or equivalent; additional education is a plus.

Benefits

• Competitive monthly compensation of $3,000.00 - $4,000.00, paid bi-weekly.
• Opportunities for growth and career advancement within Subaru Evergreen Park.
• Employee discounts on vehicle purchases and services.
• Comprehensive health and dental insurance options.
• Paid time off and holiday pay.
• Supportive and friendly work environment.

About the Company

Subaru Evergreen Park is a trusted automotive dealership located in Evergreen Park, IL, dedicated to providing exceptional service and high-quality vehicles to our community. We pride ourselves on our customer-first philosophy and strive to create a welcoming, professional atmosphere for both our clients and employees. Join our team and be part of a company that values integrity, teamwork, and growth.