Client Service Coordinator

Trinity Subsurface LLC

Wilmington, DE

About Us

Trinity Subsurface, LLC is a fast-growing company specializing in Subsurface Utility Engineering,

focused on collecting critical data and maintaining underground infrastructure. We prioritize strong

relationships and a positive culture-both within our team and with our clients.

Position Overview

The Client Success Manager is responsible for owning the client experience from initial inquiry

through project kickoff. This role works directly with clients to understand needs, define accurate

scopes of work, set clear expectations, and drive proposals to signature.

This position plays a critical role in operational success-the better a project is set up, the better it is

executed.

Key Responsibilities

? Serve as the primary point of contact for clients from first call through project approval

? Communicate with clients to understand needs and develop clear, accurate scopes of work

? Prepare and present proposals; follow up to secure signed approvals

? Set expectations with clients regarding scope, timing, and deliverables

? Ensure all required project information is complete and accurate prior to scheduling

? Coordinate with operations and scheduling teams for a smooth handoff

? Maintain consistent follow-up with clients to drive responsiveness and close opportunities

? Build and maintain strong, long-term client relationships

What Success Looks Like

? High proposal close rate

? Accurate and complete scopes of work

? Minimal project issues caused by miscommunication or unclear expectations

? Strong client satisfaction and repeat business

? Smooth handoffs to operations with all required information

Qualifications

? 2+ years in a client-facing role (construction, field services, or related industry preferred)

? Strong communication and interpersonal skills

? Highly organized with strong attention to detail

? Ability to manage multiple projects and follow up consistently

? Comfortable discussing scope, pricing, and closing proposals

? Problem-solving mindset with a focus on execution

Who Succeeds in This Role

? Strong communicator who builds trust quickly

? Organized and detail-oriented

? Proactive with follow-up and accountability

? Comfortable taking ownership of outcomes

? Thrives in a fast-paced, team-oriented environment

Why Join Trinity

? Fast-growing company with opportunity

? Strong team culture focused on accountability and support

? Meaningful work supporting critical infrastructure projects

? Competitive compensation and benefits

Apply

Vacancy posted 13 hours ago

Similar jobs that could be interesting for youBased on the Client Service Coordinator in Wilmington, DE vacancy

Guest Experience Specialist
...assisting them with their orders in a friendly, professional way* Assembling food and beverage orders accurately and quickly* Keeping service areas clean, stocked, and organized* Working with kitchen team members to ensure hot, fresh, accurate orders* Learning how to...
Suggested
Local area
Flexible hours
McDonald's
Wilmington, DE
4 days ago
Client Relationship Manager
...protection solutions to families and individuals &##128313;Educate clients on policies that prevent financial disaster during times of... ...leads—NO COLD calling necessary &##128313;Represent core values: Service Over Sales, always putting clients first &##128313;Set and...
Suggested
Full time
Globe Life: Moore Organizations
Wilmington, DE
1 day ago
Client Services Manager
...supplier of electrical products and advanced services for the construction and industrial... ...New York. Position Summary The Manager of Client Services leads a portfolio of high‑... ...carts for pipe, wire, and light fixtures. Coordinate with customer project managers to customize...
Suggested
For contractors
United Electric Supply
Wilmington, DE
4 days ago
Client Service Supervisor- Litigation Production
$50.02k - $68.7k
...maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management...
Suggested
Full time
For contractors
For subcontractor
Casual work
Work at office
Local area
Canon Solutions America
Wilmington, DE
5 days ago
Client Service Supervisor- Litigation Production
$50.02k - $68.7k
...maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add‑on sales and profitability through structured planning and the management...
Suggested
Full time
Canon
Wilmington, DE
5 days ago
Client Partner
$148.8k - $201k
...Required Skills Adapt in Client Services, Business Consulting and Global Delivery of IT Solutions with experience in IT strategy, application... .... Familiarity with latest technology and changes in market. Coordinating internal teams to ensure timely delivery of services. Should...
Contract work
Tata Consultancy Services
Wilmington, DE
2 days ago
Senior Customer Success Manager
$100k - $125k
...commerce industry? This is an exciting opportunity to work closely with the Senior Director of E-commerce, gaining hands‑on experience in client management, strategy development, and technical implementation while building a clear path to senior‑level management roles. As a...
Remote work
Rise Technical Recruitment
Wilmington, DE
2 days ago
Client Solutions Manager
$100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...
Local area
Slice Merchant Services
Claymont, DE
1 day ago
Client Success Manager
...of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾... ...internal systems and support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first ◾Participate in...
Full time
Globe Life: Moore Organizations
Wilmington, DE
2 days ago
Guest Experience Assistant Manager
...a leading convenience brand operating more than 60 locations, Dash In delivers fuel, fresh food, convenience retail, and car wash services in a fast-paced 24/7 environment. We are committed to creating a welcoming, efficient, and service-focused experience for every guest...
Full time
Temporary work
Night shift
The Wills Group
Wilmington, DE
4 days ago
Strategic Customer Success Manager
$120k - $135k
...Delaware 19807 Work Arrangement: Fully Remote (with travel for client visits) About Truveris Truveris is a pharmacy cost containment... ...Customer Success, will drive 100% client retention, own Truveris service renewals with assigned accounts, and provide expertise in PBM...
Contract work
Work at office
Local area
Remote work
Page Mechanical Group Inc
Wilmington, DE
5 days ago
[Direct Sales] Account Executive
$100k
...closer Comfortable with face-to-face selling Resilient, self-motivated, and goal-oriented Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-...
Weekly pay
Local area
Remote work
Visa sponsorship
Flexible hours
Xplor Pay
Wilmington, DE
5 days ago
National Account Director
...aspects within organization Collaborate with external customers, AZ brand teams and other functions to develop and implement patient service programs. Examples; programs could be focused on adherence, affordability, education or a combination Proficient utilization of...
Hourly pay
Contract work
Temporary work
Night shift
AstraZeneca
Wilmington, DE
1 day ago
National Account Manager
$75k - $90k
...Accounts Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide.... ...documentation for accuracy and completeness. Coordinate operational support for new site launches, special...
Hourly pay
Contract work
Work at office
Night shift
Weekend work
Day shift
Afternoon shift
DSI Security
Rockland, DE
4 days ago
Account Manager
$120k - $165k
...value proposition to new applications, as needed Hands on profile (compose commercial proposals for existing and new customers, coordinating trials at potential customers, conduct business reviews with existing customers, accurately forecast customer demand, etc.)...
Full time
Flexible hours
Roquette
Wilmington, DE
5 days ago
Account Manager
$24.5 per hour
...Requirements: Must have excellent customer service experience Must have a stable work... ...00 employees worldwide and over 150,000 clients. Securitas plays an essential... ...on requirements, priorities of work and coordinating any necessary needs of the site. If you...
Weekly pay
Local area
Worldwide
Flexible hours
Securitas
Wilmington, DE
5 days ago
Junior Account Manager
...EST Hybrid Work Model Are you passionate about delivering excellent customer service? We are too! We are currently hiring a Junior Account Manager to support our global clients in a professional business-to-business (B2B) environment in the technology and...
Full time
Currently hiring
Work at office
Local area
Remote work
Worldwide
Monday to Friday
CSC
Wilmington, DE
3 days ago
Account Manager
$93.5k - $104.5k
...and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity... ...or creative account management, ideally within financial services or an agency environment A strong creative eye with practical...
Local area
OLIVER Agency
Wilmington, DE
2 days ago
Guest Experience Supervisor — Part Time (Evenings/Weekends)
...experiences. Responsibilities include supervising hired staff, managing budgets, and creating operational guidelines while coordinating guest services for events. The ideal candidate will have at least four years of supervisory experience and the ability to work evenings...
Part time
Weekend work
Afternoon shift
Longwood Gardens, PA
Kennett Square, PA
5 days ago
Senior Account Manager
...within a book of Cornerstone's largest, most complex enterprise clients. This is a quota-carrying role with a blended mandate: 85%... ...selling into large, matrixed enterprises (healthcare, financial services, retail, or similar). Familiarity with AI-driven workforce/talent...
Local area
Cornerstone OnDemand
Wilmington, DE
3 days ago
Business Sales Account Manager
$8k
...growing the existing customer base. Coordinating with support partners to educate and excite... ...a combination of both. Engage your clients with Verizon's Velocity Selling methodology... ...up to 50% off on Verizon products and services, Fios, high-speed home internet...
Temporary work
Part time
Work experience placement
Shift work
Verizon
Wilmington, DE
3 days ago
Senior Account Executive
$177.69k
...community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream. If you're a relationship-driven seller ready to invest in building...
Local area
Work from home
Home office
Flexible hours
N2 - All Jobs
Wilmington, DE
4 days ago
Account Executive
...are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our... ...time working together to provide phenomenal experience for our clients. Be ready to join a fast-paced, ever-evolving IT company that is...
Weekly pay
Local area
Flexible hours
Palmetto Technoloy Group
Wilmington, DE
4 days ago
Named Account Manager - SLED- NJ/DE
...establish strong business relationships at the executive level, advanced solution selling capabilities, conducting sales presentations, coordinating multiple resources within an account, while consistently and successfully closing business for Proofpoint. Strive to both...
Local area
Flexible hours
Proofpoint
Wilmington, DE
5 days ago
Account Executive
$86.7k - $160.9k
...potential customers. Must demonstrate in-depth knowledge of product line and have a more in-depth knowledge of other products or services. A seasoned, experienced professional with a full understanding of the area of the clinical laboratory. Resolves a wide range of issues...
Rotational program
Contract work
Local area
Relocation package
Night shift
F. Hoffmann-La Roche Ltd
Wilmington, DE
3 days ago
Customer Relations Manager
$22 - $24 per hour
...handle customer concerns. Responsibilities Confer with customers by telephone or in person to provide information about products and services, cancel accounts, or obtain details of complaints Check to ensure that appropriate changes were made to resolve customers'...
Hourly pay
Contract work
HORIZON SERVICES, INC.
Newark, DE
3 days ago
Relationship Manager I
$67k - $84k
...acting as the primary point of contact for clients and partnering with internal... ...effective Corporate Trust products and services. You will be responsible for the Relationship... ...proactive communication and consultation, and coordinating with internal partners for effective...
Temporary work
Work at office
Work from home
Flexible hours
3 days per week
Computershare U.S.
Wilmington, DE
5 days ago
Account Executive
...almost 4 times the size of the largest ad-supported music streaming service. And we were just recognized as one of the Top Media Sales... ...for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we...
Full time
Work at office
Local area
Flexible hours
iHeartMedia
Wilmington, DE
5 days ago
Senior Client Relations Manager
$138.82k - $163.32k
## Senior Client Relations ManagerApplylocations: New Castle, DE: US Remote - Delaware:... ...innovative technology that provides value-added services for collectors worldwide. We grade,... ...— where a generic answer won't do* Coordinate directly with Vault Ops and Client Logistics...
Full time
Work at office
Remote work
Worldwide
Flexible hours
Shift work
Collectors Universe
New Castle, DE
13 hours ago
Relationship Manager I
...will be the primary point of contact for clients and provide proactive communication and... ...effective Corporate Trust products and services to your client(s). You will be responsible... ...communication and consultation, and coordinate with internal partners for the effective...
Temporary work
Work at office
Work from home
Flexible hours
3 days per week
PVH (Tommy Hilfiger/Calvin Klein)
Wilmington, DE
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Service Coordinator. Be the first to apply!