Receptionist

Receptionist PositionResponsible for performing reception duties in an efficient manner, in accordance with established procedures.Essential Functions Of Position:Answer telephone, determine nature of call, and relay information within the facility as necessaryVery good attitude with coworkers, and supervisor.Operate paging/telephone system as required and locate personnel through paging system as neededMaintain a current list of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.Give directions/information to visitors, guests, residents, sales representatives, etc.Reports suspicious persons/information to supervisor immediatelyEnsure guests/visitors abide by existing rulesCreate and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facilityMaintain confidentiality of all pertinent resident information to ensure resident rights are protectedOperate various office equipment as neededAttend and participate in in-service and on-the-job training as requiredEnsure that residents rights to fair and equitable treatment, self determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followedParticipate in the overall quality assessment and improvement program activitiesAssist with administrative duties as requiredEnsure administrative supplies are replenished in work areas as necessaryPerform additional duties as assignedEducation/Requirements:High school diploma or equivalent plus a minimum of 6 months related experience; or equivalent combination of education and experience