Accounts Receivable Clerk

Job Description

Job Description

We are looking for an Accounts Receivable Clerk to support the timely and accurate management of customer billing and incoming payments for our client in Glen Allen, Virginia. This position plays an important role in keeping receivables current, maintaining clean account records, and helping resolve payment issues through cross-functional partnership. The ideal candidate brings strong attention to detail, sound judgment, and hands-on experience in accounts receivable operations.

Responsibilities:

• Create and issue customer invoices that align with agreed pricing, contract terms, and company standards.

• Post incoming payments from multiple channels and ensure funds are applied accurately to the appropriate customer balances.

• Reconcile accounts receivable records against the general ledger, research inconsistencies, and clear unapplied items promptly.

• Partner with sales, accounting, operations, and customer support teams to address billing questions and resolve account discrepancies.

• Produce receivables aging summaries and share collection status updates with leadership on a regular basis.

• Maintain customer account information with a high level of accuracy while following established financial controls and policies.

• Review customer financial information and credit data to help determine credit limits for new and existing accounts.

• Monitor higher-risk balances and coordinate next steps with external collection partners or legal resources when needed to reduce potential losses.

• Experience working in accounts receivable, billing, or a closely related accounting support function.
• Working knowledge of commercial collections, cash application, and payment posting processes.
• Ability to reconcile account activity, identify discrepancies, and resolve issues efficiently.
• Strong attention to detail and accuracy when handling invoices, customer records, and financial transactions.
• Proficiency with accounting systems and standard business software used for receivables tracking and reporting.
• Effective communication skills with the ability to work across multiple departments and with customers professionally.
• Sound organizational skills and the ability to manage deadlines in a fast-paced environment.