PATIENT ACCOUNTS REP

Responsibilities The Psychiatric Institute of Washington (PIW) is a 130‑bed, short‑term acute care hospital located in the historic Tenleytown neighborhood. PIW provides comprehensive behavioral health services, including inpatient, partial and intensive outpatient care, as well as specialized treatment programs for chemical dependency. Website: The role : The Patient Account Representative ensures efficient collection of patient out‑of‑pocket expenses to support smooth financial operations. Greet patients at admission, explain financial responsibilities, and collect payments promptly. Verify patient insurance eligibility and benefit coverage accurately. Assist patients in establishing manageable payment plans and accessing financial assistance programs. Coordinate and communicate outstanding patient balances post‑discharge to the billing vendor, ensuring appropriate follow‐up and collection efforts. Maintain thorough and precise documentation within patient account systems. Submit insurance claims, monitor status, and proactively follow up to secure timely reimbursement. Qualifications Minimum of two years of experience in hospital billing and collections. Proven experience collaborating with third‑party payors, patients, and families. Strong interpersonal skills requiring poise, professionalism, tact, and diplomacy in all interactions. Ability to exercise sound judgment, apply common sense, and effectively manage ambiguous situations. Exceptional analytical and problem‑solving abilities. Commitment to maintaining strict confidentiality when engaging with patients, families, visitors, referral sources, and other stakeholders. Benefits Loan Forgiveness Program. Challenging and rewarding work environment. Competitive compensation and generous paid time off. Excellent medical, dental, vision, and prescription drug plans. 401(k) with company match and discounted stock plan. SoFi Student Loan Refinancing Program. Career development opportunities within UHS and its 300+ subsidiaries. Additional benefits information available on our benefits guest website: uhsguest.com. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Psychinstitute