Patient Advocate

Job Title: Patient Advocate

Job Overview:
Contemporary Staffing Solutions is seeking a Patient Advocate to join our client in a role that supports key business operations and contributes to important organizational initiatives. Located in Mt. Laurel Township, NJ, this Onsite Contract to Hire opportunity offers the chance to work directly with individuals navigating healthcare access and coverage processes. The position plays an important role in helping patients move forward with treatment by coordinating reimbursement related activities and resolving coverage barriers. Successful candidates will thrive in a fast moving environment, demonstrate strong organizational skills, and collaborate effectively with healthcare professionals, insurance representatives, and patients.

Compensation:
$28 to $35 per hour

Work Schedule:
Monday through Friday, 8 hour shift scheduled between 8:00 AM and 7:00 PM EST

Key Responsibilities of the Patient Advocate:

• Guide patients through insurance coverage and reimbursement processes, providing support and education throughout their treatment journey.
• Coordinate communication between patients, healthcare providers, and insurance organizations to address coverage concerns and facilitate timely outcomes.
• Manage documentation, follow up activities, and case status updates to ensure accurate and efficient handling of reimbursement requests.
• Resolve access related challenges by identifying issues, reviewing requirements, and assisting with administrative processes tied to treatment approval.
• Maintain responsiveness in a dynamic work environment while balancing shifting priorities and delivering a high level of customer service.

Qualifications and Skills for the Patient Advocate:

• Minimum of 2 years of experience supporting reimbursement, insurance navigation, healthcare access services, or a related function; 4 or more years preferred.
• Background within specialty pharmacy, pharmaceutical support services, healthcare payors, or similar healthcare industry settings is highly valued.
• Demonstrated ability to manage multiple priorities, adapt to changing workloads, and maintain accuracy in a fast paced environment.
• Strong organizational, problem solving, and communication skills with a patient focused approach to service delivery.
• Bachelor's degree strongly preferred; equivalent professional experience may be considered where applicable.

Why Join Us?
This opportunity offers hands on experience supporting patients through important healthcare access and reimbursement processes while collaborating with a variety of healthcare stakeholders. You will gain exposure to meaningful operational workflows, contribute to positive patient outcomes, and further develop your expertise within a specialized area of the healthcare industry.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.