Arbor Field Supervisor (Phoenix)

Exciting Opportunity: Field Supervisor, Arbor (Tree Care)

We're seeking a motivated, hands-on leader with integrity and grit to drive continuous improvement in our tree care operations. As an experienced Climber and Field Supervisor, Arbor (Tree Care), you will lead our tree care teams and drive excellence in our service delivery. If you have a proven record of boosting productivity, climbing with and developing arborist teams, and delivering exceptional tree care results, we would love to hear from you!

About Encore Landscape Management

• Named one of the 2025 Best Places to Work by Lawn and Landscape Magazine
• One of the fastest-growing full-service commercial landscape companies in the Southwest
• Services: Maintenance, Design, Installation, Tree Care, Irrigation & Plant Health

About the Role

As a Field Supervisor, Arbor (Tree Care), you will be at the forefront of our tree care operations, ensuring the delivery of exceptional arboricultural services. You'll be responsible for scheduling, training, and supervising our arbor team to deliver cost-effective tree services to our commercial clients. Collaborating with internal teams, you'll ensure our tree care division maintains the highest standards of quality, safety, and client satisfaction.

What You'll Do

• Understand client needs through effective communication with the account management team
• Read, write, and comprehend work orders, training manuals, and any form of literature pertaining to the position, company, and industry
• Ensure job site safety and work quality meet Encore standards
• Help manage all tree services, including the coordination of materials, people, equipment, and subcontractors required to produce quality work
• Inspect properties prior to scheduled service to properly prepare specific action plans, adjust schedules as needed, and follow up
• Ensure work is executed with proper arboricultural techniques and equipment
• Perform hands-on work with crews as needed to meet work specifications and scheduling demands
• Implement and enforce Encore policies related to proper upkeep, maintenance, storage, use, and training required for tools and equipment
• Assist in hiring new crew members as needed
• Ensure crews follow proper safety protocols at all times
• Be available for emergency work and manage crews as needed even after normal business hours
• Maintain and manage all required administrative systems, including time recording, service schedules, and executed vs. budgeted performance
• Coordinate with account management teams to ensure tree job databases are consistently updated with current information
• Order materials as needed while monitoring costs and deliveries
• Enforce safety policies and procedures consistently, ensuring proper use of tools, equipment and PPE at all times
• Perform other related duties as assigned

Minimum Qualifications

• 3-5 years of arboriculture | tree care supervision experience
• Strong knowledge of tree species, pruning techniques, and plant health care
• Excellent leadership, organization, communication, and problem-solving abilities
• Experience coordinating crews and managing multiple job sites simultaneously
• Proficiency with industry software and willingness to learn new systems
• Ability to multitask and adapt in a fast-paced environment
• Valid driver's license with a clean record
• Bilingual proficiency in Spanish and English

Physical Requirements

• Position requires heavy lifting, pushing and pulling up to 50 lbs., manual dexterity, and operating equipment
• Working conditions include outdoor environments with variable lighting, weather conditions, noise levels, and potential exposure to hazardous materials
• Must maintain full awareness when operating or supervising the use of machinery and equipment

What We Offer

• Competitive salary commensurate with experience and qualifications
• Comprehensive benefits package (health insurance, retirement plans, paid time off)
• A company vehicle and gas card (subject to the approval of insurance, background check, and driving record)

Ready to Grow With Us? and help us create beautiful, healthy tree canopies that enhance our commercial landscapes across Phoenix! Join our award-winning team and take your arboriculture career to new heights.

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