Accounts Receivable Charge Off Specialist

Job Description

Job Description

TEKsystems is actively hiring!

Are you experienced in collections, banking, or customer service and looking for your next career opportunity? TEKsystems is partnering with a leading financial institution to identify driven, detail-oriented professionals for an Accounts Receivable Charge Off Specialist position in the Pensacola area.

If you enjoy problem-solving, helping customers navigate financial challenges, and working in a fast-paced environment, we'd love to connect with you!

As an Accounts Receivable Charge Off Specialist, you'll play a key role in helping members resolve charged-off checking and savings account balances while maintaining positive customer relationships.

✅ Review and analyze account information across multiple systems

✅ Investigate reasons for non-payment and identify appropriate recovery solutions

✅ Work directly with members, joint owners, and co-signers to establish repayment plans

✅ Negotiate payment arrangements and follow up on commitments

✅ Provide financial guidance and support to help members meet repayment obligations

✅ Communicate professionally through phone calls, letters, and internal correspondence

✅ Maintain accurate documentation and account records

✅ Update account alerts, payment statuses, and recovery system information

✅ Ensure compliance with applicable federal and state regulations

✔ 2-3+ years of customer service, collections, or call center experience

✔ Previous banking, credit union, or financial services experience preferred

✔ Strong Microsoft Excel skills

✔ Accurate data entry and typing skills

✔ Excellent verbal and written communication skills

✔ Ability to thrive in a high-volume, fast-paced environment

✔ Strong problem-solving, negotiation, and customer service abilities

✔ Professional demeanor with the ability to remain calm under pressure

Hybrid work schedule

Stable Monday-Friday hours

Opportunity to gain experience with a respected financial institution

Collaborative team environment

Enhance your collections, banking, and customer relations expertise

Make a direct impact by helping members resolve financial challenges

Monday-Friday

Hybrid work arrangement

Must be available to work between 7:00 AM - 6:00 PM

If you have a background in collections, banking, customer service, or financial account management and are looking for an exciting new opportunity, we encourage you to apply today!

TEKsystems is looking for motivated professionals who are ready to make an impact and grow their careers. We look forward to speaking with you!

#eastpriority26 #priorityeast26

This is a Contract to Hire position based out of Pensacola, FL.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Pensacola,FL.

This position is anticipated to close on Jul 8, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.