Administrative Specialist I

About Us It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Description of Work The primary purpose of this position is to provide daily assistance including administrative and technical support to the Unit Manager of Right of Way as well as the entire R/W unit. Additionally, the position is responsible for monitoring Central Office right-of-way staff duties to ensure that efficiency levels are at a continuum. This involves work assignments with the Chief Engineer’s office, Director of Field Support, Federal Highway Administration (FHWA), Director of Human Resources, Fiscal Section, N.C. General Assembly, outsourcing consultant teams, municipal and county offices. Also included is the Secretary of Transportation’s office and support staff, all other sections/divisions with the Department of Transportation, and the general public of North Carolina as well as other states. This position is responsible for, but not limited to, the managing and scheduling of the Right of Way Review Board and the Secretary’s Review Board, entering data into SAP as needed for claim finalization, and assisting with any coordination with the AG’s office including discovery verifications, and other documents related to mediated settlements or trials. The position will also receive agent and firm surveys and other right-of-way communications, log those communications and keep a database relevant right-of-way information and schedules, organize and handle the planning of statewide supervisor meetings including accommodation, facility and IT assistance. This position may be called upon to schedule and set up interviews and assist the Administrative Specialist II when needed. Knowledge, Skills and Abilities / Management Preferences Salary Grade and Salary Range: NC08 $39,244 - $68,679Management prefers applicants with the following: Experience in computer software programs (MS Office Word and Excel), Internet, Outlook, SAP Experience in the use of a variety of office machines (computer, copier, fax, scanner, etc.) Customer service experience, including problem solving and resolving customer issues Experience reviewing and processing claims, invoices and incoming/outgoing mail Demonstrated ability to multi-task while coordinating work of direct management and other support staff Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Employer Information North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Additional Information State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Note on Closing Dates All job postings close at 11:59pm the night before the End Date on the posting. #J-18808-Ljbffr NCDOT