Front Desk Clerk

The Front Desk Clerk displays exceptional customer service by greeting and welcoming all members, volunteers and guests to Don Moyer Boys & Girls Club. This position ensures that everyone receives accurate information and prompt service. This is an hourly part-time position with a schedule of 1pm - 6pm , Monday through Friday. Key Responsibilities Serves as front desk receptionist for a designated program site; greets members, guests, and volunteers and provides information and direction Ensures that youth entering the facility have an up-to-date membership, greets them by name, and checks each member in using the member database Releases members at pick up to authorized parties by confirming identity and logs members out upon departing the facility using the member database Supports program staff by preparing attendance and daily service report sheets and ensures sheets are collected at the end of the programming day Answers incoming telephone calls at the designated program site, provides basic information to callers, takes messages and follows up as necessary Provides communication with parents, members, guests, volunteers, and staff at the direction of the Program or Unit Director Supports a safe and secure environment by monitoring facility access and reporting concerns Maintains a clean and orderly front desk area Monitors supplies and submits requisition forms as requested by Program Leadership Qualifications Must be at least 18 years of age High school diploma or GED equivalent required One or more years of customer service required . Experience in a school or youth-serving organization is highly desirable Excellent written and verbal communication skills Detail-oriented and well-organized Experience with office equipment, computers, and basic applications (Microsoft suite) required Part time staff earn 1 hour of PTO for every 40 hours worked #J-18808-Ljbffr