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Remote Customer Experience Specialist for Solar Escalations

Omnidian Inc

Brooklyn, NY
  • Remote job

Omnidian, Inc. is hiring a Customer Experience Specialist to manage high-sentiment escalations and guide customers to full system recovery. You will be the main point of contact for escalated cases, coordinating with internal teams to resolve friction and keep solar assets performing at their best. The role combines deep solar technical knowledge with empathetic communication, reporting to the Customer Experience Manager. #J-18808-Ljbffr Omnidian Inc

Vacancy posted 4 days ago
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