Workplace Experience Coordinator

Job Description

Job Description

We are looking for an experienced and service-oriented Workplace Experience Coordinator to help create a welcoming, well-run office environment. This Long-term Contract position is ideal for someone who enjoys supporting daily workplace operations, delivering a high standard of in-person service, and keeping details organized in a corporate setting. The person in this role will serve as a key point of contact for employees, guests, and vendors while helping the office run smoothly each day.

Responsibilities:
• Welcome employees, visitors, and clients with a welcoming presence and ensure a positive arrival experience.
• Oversee reception and front-of-house activities, including answering inbound calls and directing requests to the appropriate contacts.
• Coordinate meeting spaces, visitor check-ins, and day-to-day workplace services to support smooth office operations.
• Provide administrative assistance such as document scanning, clerical support, and handling general office tasks as needed.
• Support onsite meetings and events by arranging hospitality services, food deliveries, and related logistics.
• Monitor shared spaces and common areas to maintain an organized, clean, and presentation-ready workplace.
• Respond quickly to employee questions and service needs while following through on open requests.
• Communicate with internal teams and external vendors through Slack and other business channels to keep operations aligned.
• Identify office needs proactively and address issues efficiently to maintain a high-quality workplace experience.• Previous experience in workplace support, reception, hospitality, concierge services, or office administration is preferred.
• Strong customer service skills with the ability to interact confidently and effectively with a wide range of people.
• Excellent verbal and written communication skills in a business environment.
• Proven ability to stay organized, manage multiple priorities, and maintain close attention to detail.
• Comfort working independently in a fast-paced onsite setting with a proactive approach to service.
• Proficiency with Slack for daily communication and coordination.
• A detail-oriented demeanor and business-appropriate presentation are required.