Clinical Front Desk

Job Description

Job Description

Vamos! Health  was founded on the belief that everyone deserves a healthy and fulfilling life. We provide primary care and navigational services in Spanish and English.

¡Vamos! Health is bringing forward-thinking teammates along on a novel healthcare journey: a membership model where our patients receive a level of attention, they won’t find anywhere else. No insurance is required to be a member; patients pay a predictable monthly fee. Our team members who interact with patients are fully bilingual in Spanish and English. We offer primary care for all ages in-person, over the phone, and by text message. Community Health Navigators support our members with services beyond just clinical care. At some locations, we also take Medicaid! Healthcare is a family affair. Our goal is to keep mixed-Medicaid eligible families visiting the doctor together and to provide continuity of care as individuals fall in and out of eligibility.

Location and Compensation: 

4150 W Peoria Ave Ste. 212

Phoenix, Arizona

85029

Hourly rate:
$17 - $19/hour DOE

Shift: Rotating 2 days per week and every Saturday

Job Summary:
Seeking a Clinical Front Desk Receptionist, eager to assist with providing exceptional primary care. Shifts may include early evening and Saturday hours. Full-Time hours possible.

Job Duties:

• Greet Patients: Welcome patients and visitors in a warm and professional manner, both in person and over the phone, in English and Spanish.
  
• Schedule Appointments: Coordinate and schedule patient appointments, ensuring clear communication in both languages.
• Patient follow-up: Complete TE's from ALL departments in relevance to patient needs.
• Retrieve, update, and maintain patient information with accuracy and confidentiality.
• Answer Inquiries: Address patient questions and concerns, providing information and assistance in both languages.
• Process Payments: Handle patient charges, process payments, and file third-party claims.
• Maintain Office Inventory: Ensure the office is stocked with necessary supplies and equipment.
• Support Patient Comfort: Anticipate patient anxieties and provide reassurance in both languages.
• Translate Medical Information: Assist with the translation of medical information for non-English speaking patients.

Qualifications:

• High school diploma or equivalent.
  

• Fluency in both English and Spanish (written and spoken).
  

• Previous experience in a medical office or similar setting strongly preferred.
  
• 60+ WPM highly preferred.
• Experience navigating Teams and Outlook required

• Excellent communication and interpersonal skills.
  

• Strong organizational skills and attention to detail.
  

• Ability to multi-task and ensure all patient documents and to-do's are maintained with accuracy and confidentiality.
  

• Proficiency in using office software and medical record systems strongly preferred.
• Self-starter personality, high autonomy managing administrative duties for the entire office.
  

Work Environment:

• Generally indoor setting
• Frequent use of a computer
• Varying schedule to include evenings, weekends, and holidays as business dictates

Equal Opportunity Statement: 

Vamos Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

ADA Requirements:

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities:

• Ability to lift 20 pounds
• Frequently required to sit or stand for periods of time or bend, stretch, or stoop
• Frequently able to use all types of vision, such as close vision or computer vision

Company Headquarters Information

3725 West 4100 South, Suite 107
West Valley City, UT 84120

Phone: View phone number on ziprecruiter.com