Sales Development Representative

Sales Development Representative

Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a nutshell, we build tools to help compliance and marketing professionals at financial institutions do their jobs more efficiently.

There are around 10,000 financial institutions in the US. At Kadince, we're working to help as many of them as possible better manage and track their community involvement efforts. We've only scratched the surface.

We want to give every financial institution in the country a chance to hear our story and see if we're a good fit for their needs (we obviously think we are). In order to keep up with our outreach goals, we need another sales professional on our team.

To be a sales development representative at Kadince, you should be confident and well-spoken. You enjoy connecting with others and building relationships from the ground up. You have a lot of grit and drive, but are also humble and open to feedback.

Sales and cold calling experience is preferred but not required. We're open to all experience levels.

You work well in fast-paced professional environments and can juggle many things (bonus points if you can juggle actual objects). You have strong writing and speaking skills. Proper grammar and spelling don't scare you (expect to write a lot of emails).

You have a desire to continually learn and improve your people skills. We love giving team members opportunities to improve their skills, whether through online courses, workshops, or learning from others.

Our vision, mission, and core values should resonate with you. That'll be crucial to your success and happiness if you join the Kadince team.

Our vision and mission aren't something we hung on the office wall and forgot about. Seriously, we don't have an office, let alone a wall to hang them on. But our vision, mission, and core values sit on the desks of each of our team members. And we discuss them regularly in our meetings. Your goals and Key Performance Indicator (KPI) will be developed to ensure you're working to help us achieve our vision and mission.

Our vision and mission are what get us up each morning. They, in addition to our core values, help us make decisions.

Vision - Setting the standard for operating a great software company.

We're big fans of author Jim Collins and his best-selling book, Good to Great (bonus points if you've read it). While there are lots of good software companies out there, we want to be one of the great ones.

The first word of our vision is also significant. To go "high school English class" on you, the present participle "setting" illustrates that we're not looking to set the standard and then be done, but that the standard is always moving and we're always chasing it. We continually stop to recognize the awesome things we've done and then look for ways to do them even better.

Mission - Building the best software for compliance and marketing professionals at financial institutions.

As Jim Collins taught in his Hedgehog Concept (told you we think he's great—pun intended), great companies need to determine what they can be the best at in the world and focus on that. There are so many things we could solve as a software company, but we've found what we think we can be the best in the world at and we stick to it every day.

Our core values remind us who we are. They also guide us in the decisions we make. They're listed in order of importance. If we have a question when making a decision about people, for example, we look to the core value above it to make our decision.

1. Integrity - We're honest with ourselves and others.
2. People - We understand that people are the foundation of Kadince and we act accordingly.
3. Care - We love what we do and do it consistently and intentionally to the best of our abilities.
4. Remarkability - We provide remarkable experiences to all who come into contact with Kadince.
5. Growth - We accept yesterday and improve today.

At the start of your day, you check your email to see if that Chief Compliance Officer or Marketing Director you've been waiting to hear back from has responded. Oh look, she did! She's interested in learning more about Kadince, so you reply and schedule a demo.

Now you grab a blanket (and maybe some cocoa) because it's time to work on your cold outreach efforts. You go through your Salesforce list of prospects to call. No one cold calls quite like Kadince, so when you get someone on the phone, you joke around and have a fun conversation. We haven't forgotten that the people on the other side are still people. Even though he isn't interested in learning more about Kadince, he thanks you for reaching out and making his day a little more interesting.

After an hour or two of cold prospecting, you check your email again. Hey, more responses! You respond to everyone who's answered and coordinate with your team.

Now it's time for lunch, so you grab your car keys (and your dog!) and surprise your significant other at work with a sandwich and soda. You eat together and talk about your plans for the evening while your adorable puppy runs around the grass and works out his energy.

Back at work, you meet with your team to strategize your territory plan. You discuss different sales techniques and praise a team member for the great work she did this morning.

Now you spend some time in Salesforce diving deep into accounts and learning as much as you can about the people you plan to cold call tomorrow. You add some new business contacts (but maybe not the janitor) and review some old ones you haven't spoken to in a while.

You end your day with a fun team meeting (lots of jokes are involved). You take a look at your calendar for tomorrow and plan accordingly.

Kadince is a principle-based company, which means we focus on principles, not policies. You'll work with your leader, Morgan Talbot, each week to review your goals/KPI and what you've been working on. You'll meet regularly with the Sales team to learn, keep projects on track, and ensure that goals/KPIs are being reached.

As a Sales Development Representative, you'll also work regularly with bank and credit union professionals around the country. While we aren't super particular about when and where you work, you'll need to work around the schedules of other team members and external contacts to ensure that goals stay on track and nothing falls through the cracks. Overall, your schedule needs to help you achieve our vision and mission and demonstrate our core values. After all, this is a full-time job, and we treat it that way!

At Kadince, work won't tie you down to one location. You'll have the flexibility to work remotely and even change locations from time to time. Want to spend a few weeks somewhere new—maybe exploring a different state or another country? That's totally possible, as long as it's approved by HR ahead of time to ensure everything's good from a legal and tax standpoint. Just make sure that wherever you plan to work has a reliable internet connection of at least 10 Mbps download and 1-2 Mbps upload (as if you would go anywhere without it anyway).

We have over 50 team members (which makes us really happy since Kadince was started by two people in their basements). If hired, you'll probably work with each team member in one way or another. Some of the people you'll work with most frequently are:

Morgan is one of our awesome Sales Managers, which means she gives demos and initiates contact with new banks and credit unions around the country. Morgan has two massive dogs (one weighs 120 pounds), and she loves to explore new trails with them. Morgan loves to chase hard things and learn everything she can, which is why she picks up so many new hobbies. But one of her favorite things to do is write books (which is so cool!).

Jordan, a Sales Development Representative, was born in Texas but has lived all over. Jordan loves to learn and grow, and his goal is to be a positive force for everyone in his life. He loves to set goals for himself and find creative ways to reach them. The coolest fact about him? Somehow, Jordan has two spleens.

Brandon is a Sales Administrator who makes his wife order pizza over the phone. Not quite sure how he landed in this role, but he's doing great! Before Kadince, Brandon worked in the cruise industry and spent 7 months out of the year on various cruise ships. He and his wife hiked the entire Appalachian Trail (over 2,000 miles) before settling in Florida to raise their truckload of plants (we literally