Administrative Assistant

Job Description

Job Description

Description

Schedule: Full Time | 40 hours per week | Monday - Friday |8:00am - 4:30pm
Department: Admin | Muskegon, MI

What You'll Do In This Role:
Join our team as an Administrative Assistant and play a key role in creating a warm, welcoming environment for older adults, their families, and the nonprofit organizations that serve them. This position combines customer service, administrative support, and community engagement, offering the opportunity to make a meaningful impact while helping ensure smooth day-to-day operations and an exceptional visitor experience. 
Key Responsibilities

Front Desk & Customer Service

• Greet and assist visitors, participants, and staff from a variety of on-site non-profit agencies in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and politely, efficiently routing inquiries to the appropriate organization within the building.
• Maintain a clean, organized, and welcoming reception area and shared multi-agency office spaces.
• Receive deliveries and manage incoming/outgoing mail distribution for all tenant organizations.

Administrative & Clerical Support

• Perform general administrative and secretarial duties to support diverse team members and multi-departmental operations across the building.
• Maintain accurate records of visitor interactions and building-wide communications.
• Manage shared office filing systems and ensure cross-agency documents are organized and securely accessible.
• Take inventory of shared office supplies and coordinate restocking as needed.

Office Equipment & Technology

• Operate standard office equipment including computers, fax machines, copiers, and printers utilized by the building's various agencies.
• Become proficient in the use of relevant business software, multi-line phone systems, and internal tracking systems.

Security & Compliance

• Monitor the main entrance and shared areas, reporting suspicious individuals or information to the appropriate administrative authority promptly to ensure a safe environment for vulnerable participants and staff.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge & Expertise

• Two to three years of relevant office experience, preferred
• High School Diploma or equivalent, required. 
• Associate’s degree, preferred.
• Must possess current CPR certification by AHA or be willing and able to obtain as offered by LifeCircles. 
• Reliable transportation and a current valid Michigan's driver's license. 
• Excellent communication skills with individuals of all ages, especially the geriatric population.
• Highly organized and self-directed professional with strong critical thinking, problem-solving, flexibility, creativity, and a commitment to maintaining high ethical standards. 

Job Benefits

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursemen t – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay –Instantly transfer your daily earnings. 
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!

ACCESSIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at View email address on ziprecruiter.com.

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.

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